Professorship for Business Management, in Particular Communication and Cultural Management
Organisational unit: Professoship
Organisation profile
The Chair of Business Administration, with emphasis on Communication and Cultural Management under the direction of Prof. Dr. Sigrid Bekmeier-Feuerhahn, deals with questions of strategic corporate communication, in particular with questions that move executives and present them with new challenges.
Main research areas
Our research focuses on communication management and ranges from communication in the process of change, corporate perception and reputation, and branding to questions of communication management in cultural institutions, which are currently gaining particular relevance in view of the current dynamics in the cultural landscape. The basis of our research is an interdisciplinary theory formation, which includes economic-, social communication- and behavioural scientific findings as well as interdisciplinary aspects of cultural studies.
In the field of teaching, the chair is involved in numerous teaching programmes and courses at Bachelor, Master and doctoral level at Leuphana University. In addition, it is involved in the transfer of research into practice through numerous theory-practice concepts.
- 2025
- In preparation
What do we do with "other" music?
Jakob, L., Osman, S. S. & Auer, J., 02.01.2025, (In preparation) Critiques of Power in the Arts : Conference Proceedings.Research output: Contributions to collected editions/works › Article in conference proceedings › Research › peer-review
- 2024
- Published
Artificial empathy in healthcare chatbots: Does it feel authentic?
Seitz, L., 07.2024, In: Computers in Human Behavior: Artificial Humans. 2, 1, 17 p., 100067.Research output: Journal contributions › Journal articles › Research › peer-review
- Published
Social Actor or Technology? Experimental Studies on the Perception of Chatbots Versus Humans and Their Implications for Anthropomorphic Chatbot Design
Seitz, L., 27.05.2024, Lüneburg: Medien- und Informationszentrum, Leuphana Universität Lüneburg. 275 p.Research output: Books and anthologies › Dissertations
- 2023
- Published
Buchrezension: Großzügigkeit im Dialog. Der Leitfaden für die Zusammenarbeit mit Mäzenen und Philanthropen
Jakob, L., 12.04.2023, KM Kulturmanagement Network.Research output: other publications › Other › Transfer
- Published
Anthropomorphe Markengestaltung – Wenn Marken menschlich werden
Seitz, L. & Bekmeier-Feuerhahn, S., 02.2023, In: Transfer, Werbeforschung & Praxis. 69, 2, p. 48-55 8 p.Research output: Journal contributions › Journal articles › Transfer › peer-review
- Published
Deal or no deal? How round vs precise percentage offers and price-ending mimicry affect impasse risk in over 25 million eBay negotiations
Petrowsky, H. M., Schweinsberg, M., Seitz, L., Funk, B. & Loschelder, D. D., 01.01.2023, In: Journal of Economic Psychology. 94, 10 p., 102584.Research output: Journal contributions › Journal articles › Research › peer-review
- Published
Cuba and Cultural Relations in Challenging Times: A Practice-Approach
Jakob, L., 2023, Cultural Diplomacy and Cultural Relations: Collaboration / Diversity / Dialogue. Dragićević-Šešić, M., Henze, R. & Rogač Mijatović, L. (eds.). Belgrad: University of Arts in Belgrade, p. 179-194 16 p.Research output: Contributions to collected editions/works › Article in conference proceedings › Research › peer-review
- Published
Mozart Habana 2023: Desde la Perspectiva de una Insider-Outsider
Jakob, L., 2023, In: El Sincopado Habanero. Boletín del Gabinete de Patrimonio Musical Esteban Salas. 8, septiembre-diciembre, p. 24-28 5 p.Research output: Journal contributions › Comments / Debate / Reports › Transfer
- 2022
- Published
Strategien von Kleinstunternehmen, kleinen und mittleren Unternehmen (KMU) für ein integriertes Online- und Offline-Channel-Marketing
Sikkenga, J., 12.2022, Integriertes Online- und Offline-Channel-Marketing: Praxisbeispiele und Handlungsempfehlungen für das Omni-Channel-Marketing. Butzer-Strothmann, K. (ed.). Wiesbaden: Springer, p. 299-316 18 p.Research output: Contributions to collected editions/works › Chapter
- Published
Can we trust a chatbot like a physician? A qualitative study on understanding the emergence of trust toward diagnostic chatbots
Seitz, L., Bekmeier-Feuerhahn, S. & Gohil, K., 01.09.2022, In: International Journal of Human Computer Studies. 165, 102848.Research output: Journal contributions › Journal articles › Research › peer-review
- Published
Conditions of One-Way and Two-Way Approaches in Strategic Start-Up Communication: A Qualitative Comparative Analysis (QCA)
Rudeloff, C., Bekmeier-Feuerhahn, S., Sikkenga, J. & Barth, A., 29.03.2022, In: International Journal of Strategic Communication. 16, 2, p. 157-181 25 p.Research output: Journal contributions › Journal articles › Research › peer-review
- Published
Die Wirkung von Lautsymbolik auf Produktassoziationen und Kaufimpulse
Federau, S., Seitz, L. & Bekmeier-Feuerhahn, S., 2022, In: Transfer. 68, 4, p. 64-67 4 p.Research output: Journal contributions › Journal articles › Research › peer-review
- 2021
- Published
“Cultural Management and Policy in Latin America“
Jakob, L., 01.12.2021, In: Kulturpolitische Mitteilungen. 175, 4, p. 113-114 2 p.Research output: Journal contributions › Critical reviews › Transfer
- Published
What's on in Arts Marketing Research?
Holst, C., Myers, E. M. & Bekmeier-Feuerhahn, S., 01.12.2021, In: Journal of Cultural Management and Cultural Policy. 7, 2, p. 201-214 14 p.Research output: Journal contributions › Journal articles › Research › peer-review
- Published
Empathic Healthcare Chatbots: Comparing the Effects of Emotional Expression and Caring Behavior
Seitz, L. & Bekmeier-Feuerhahn, S., 2021, 42nd International Conference on Information Systems, ICIS 2021 TREOs: "Building Sustainability and Resilience with IS: A Call for Action". Association for Information Systems, 1402. (42nd International Conference on Information Systems, ICIS 2021 TREOs: "Building Sustainability and Resilience with IS: A Call for Action").Research output: Contributions to collected editions/works › Article in conference proceedings › Research › peer-review
- Published
The Advance of Diagnosis Chatbots: Should We First Avoid Distrust Before We Focus on Trust?
Seitz, L., Woronkow, J., Bekmeier-Feuerhahn, S. & Gohil, K., 2021, ECIS 2021 Proceedings: Human Values Crisis in a Digitizing World. AIS eLibrary, 1185Research output: Contributions to collected editions/works › Article in conference proceedings › Research › peer-review
- 2020
- Published
Towards a Model for Building Trust and Acceptance of Artificial Intelligence Aided Medical Assessment Systems
Seitz, L., Bekmeier-Feuerhahn, S., Bontrup, F., Wildt, J. & Gohil, K., 27.05.2020, Proceedings of the 49th EMAC 2020 Annual Conference, Budapest, May 26-29, 2020. Brüssel: European Marketing Academy, 10 p. 64418. (Proceedings of the European Marketing Academy ; vol. 2020).Research output: Contributions to collected editions/works › Article in conference proceedings › Research › peer-review
- Published
Communication management of start-ups: an empirical analysis of entrepreneurs’ communication and networking success on Facebook
Pakura, S., Rudeloff, C., Bekmeier-Feuerhahn, S. & Eggers, F., 2020, In: International Journal of Entrepreneurial Venturing. 12, 5, p. 459-489 31 p.Research output: Journal contributions › Journal articles › Research › peer-review
- 2019
- Published
Environmental orientation among nascent and established entrepreneurs: An empirical analysis of differences and their causes
Hörisch, J., Kollat, J. & Brieger, S. A., 02.08.2019, In: International Journal of Entrepreneurial Venturing. 11, 4, p. 373-393 21 p.Research output: Journal contributions › Journal articles › Research › peer-review
- Published
Arbeitszufriedenheit als soziales Problemlösen
Jochims, T., 08.06.2019, In: Arbeit. 28, 2, p. 177-204 28 p.Research output: Journal contributions › Journal articles › Research › peer-review
- Published
Employees’ perceived benefits from participating in CSR activities and implications for increasing employees engagement in CSR
Koch, C., Bekmeier-Feuerhahn, S., Bögel, P. M. & Adam, U., 23.05.2019, In: Corporate Communications. 24, 2, p. 303-317 15 p.Research output: Journal contributions › Journal articles › Research › peer-review
- Published
Online stakeholder dialogue: quo vadis? – An empirical analysis in German-speaking countries
Hetze, K., Bögel, P. M., Emde, A., Bekmeier-Feuerhahn, S. & Glock, Y., 23.05.2019, In: Corporate Communications. 24, 2, p. 248-268 21 p.Research output: Journal contributions › Journal articles › Research › peer-review
- Published
Beschäftigungsverhalten mittelständischer Unternehmen
Martin, A. & Jochims, T., 2019, In: Zeitschrift für KMU und Entrepreneurship. 67, 4, p. 207-234 28 p.Research output: Journal contributions › Journal articles › Research › peer-review
- 2018
- Published
Ambivalenzen in organisationalen Veränderungen: Die Wirkung der Kommunikation auf die Einstellungsbildung
Helpap, S., Bekmeier-Feuerhahn, S. & Pinkernelle, L., 01.08.2018, In: Schmalenbachs Zeitschrift für betriebswirtschaftliche Forschung. 70, 3, p. 209–241 33 p.Research output: Journal contributions › Journal articles › Research › peer-review
- Published
Communicating effectively about CSR on Twitter: The power of engaging strategies and storytelling elements
Araujo, T. & Kollat, J., 04.04.2018, In: Internet Research. 28, 2, p. 419-431 13 p.Research output: Journal contributions › Journal articles › Research › peer-review
- Published
The Motivations of Book Publishers in Germany and Australia: An Empirical Comparison
Martin, A., Bartscher‐Finzer, S. & Richards, A., 01.03.2018, In: Publishing Research Quarterly. 34, 1, p. 69-88 20 p.Research output: Journal contributions › Journal articles › Research › peer-review
- Published
Bachelor Betriebswirtschaftslehre im Wandel: Integration der verantwortungsvollen Managementausbildung in die akademische Bildung
Bekmeier-Feuerhahn, S., Hetze, K. & Klapper, R., 2018, CSR und Hochschulmanagement: Sustainable Education als neues Paradigma in Forschung und Lehre. Raueisen, M. & Kolb, M. (eds.). Berlin/Heidelberg: Gabler Verlag, p. 46-67 21 p. (Management-Reihe Corporate Social Responsibility).Research output: Contributions to collected editions/works › Contributions to collected editions/anthologies › Research › peer-review
- Published
Deeper Insights into Different Consumer Perceptions of CSR Communication: Germany vs. United States vs. China
Batt, V., Bögel, P. M., Bekmeier-Feuerhahn, S. & Cotton-Chan, V. Y. K., 2018, 47th European Marketing Academy 2018 Conference Proceedings: People Make Marketing. Spiros, G., Matthew, A., Kathy, H., Maria, K. & Ewelina, L. (eds.). Brussels ; Stockholm: European Marketing Academy, p. 1-7 7 p.Research output: Contributions to collected editions/works › Article in conference proceedings › Research › peer-review
- Published
Exploring Gender Stereotypes and Gender Role Expectations in Clothing Consumption: A Sustainability Marketing Perspective
Wallaschkowski, S., Niehuis, E., Bekmeier-Feuerhahn, S. & Stark, S., 2018, Conference Proceedings Macromarketing Conference 2018: July 09-12th Leipzig Germany "Change between compexity and simplicity". Leipzig: Universität Leipzig, p. 642 - 643 2 p.Research output: Contributions to collected editions/works › Published abstract in conference proceedings › Research › peer-review
- Published
Gesetzmäßigkeiten, Mechanismen und der soziale Tausch
Martin, A., 2018, Zwischen Provinzen und Metropolen. Fietze, S., Holtmann, D. & Schramm, F. (eds.). Augsburg: Rainer Hampp Verlag, p. 21-32 12 p.Research output: Contributions to collected editions/works › Contributions to collected editions/anthologies › Research › peer-review
- Published
Intentionale vs. emergente Strategien der Online-Kommunikation von Gründungsunternehmen: Eine Status-quo-Betrachtung
Bekmeier-Feuerhahn, S., Kollat, J., Rudeloff, C. & Sikkenga, J., 2018, Strategische Kommunikation im Spannungsfeld zwischen Intention und Emergenz. Wehmeier, S. & Schoeneborn, D. (eds.). 1. ed. Wiesbaden: Springer VS, p. 195-213 19 p. (Organisationskommunikation. Studien zu Public Relations/Öffentlichkeitsarbeit und Kommunikationsmanagement).Research output: Contributions to collected editions/works › Contributions to collected editions/anthologies › Research › peer-review
- Published
Leitwerte als Basis für Markenwerte: Ein Markenidentitätsmodell für Kulturorginsationen
Ober-Heilig, N., Bekmeier-Feuerhahn, S. & Kollat, J., 2018, Forum Markenforschung 2016: Tagungsband der internationalen Konferenz "DERMARKENTAG. Baumgarth, C. & Schmidt, H. J. (eds.). Wiesbaden: Gabler Verlag, p. 117-137 21 p.Research output: Contributions to collected editions/works › Contributions to collected editions/anthologies › Research › peer-review
- Published
Socio-cultural differences in understanding and development of corporate social responsibility in Germany and Croatia
Bögel, P. M., Brstilo Lovric, I., Bekmeier-Feuerhahn, S. & Sippel , C. S., 2018, The critical state of corporate social responsibility in Europe. Tench, R., Jones, B. & W. S. (eds.). Bingley: Emerald Publishing Limited, p. 161-178 18 p. (Critical Studies on Corporate Responsibility, Governance and Sustainability; vol. 12).Research output: Contributions to collected editions/works › Chapter › peer-review
- 2017
- Published
What influences environmental entrepreneurship? A multilevel analysis of the determinants of entrepreneurs’ environmental orientation
Hörisch, J., Kollat, J. & Brieger, S. A., 01.01.2017, In: Small Business Economics. 48, 1, p. 47-69 23 p.Research output: Journal contributions › Journal articles › Research › peer-review
- Published
Absenteeism as a Reaction to Harmful Behavior in the Workplace from a Stress Theory Point of View
Martin, A. & Matiaske, W., 2017, In: Management Revue. 28, 2, p. 227-254 28 p.Research output: Journal contributions › Journal articles › Research › peer-review
- Published
Achieving consumer trust on Twitter via CSR communication
Kollat, J. & Farache, F., 2017, In: Journal of Consumer Marketing. 34, 6, p. 505-514 10 p.Research output: Journal contributions › Journal articles › Research › peer-review
- Published
Arbeitsverhalten
Jochims, T., 2017, Organizational Behaviour - Verhalten in Organisationen . Martin, A. (ed.). 2. aktualisierte und erweiterte Auflage ed. Stuttgart: Kohlhammer Verlag GmbH, p. 124-146 23 p.Research output: Contributions to collected editions/works › Contributions to collected editions/anthologies › Research › peer-review
- Published
Entscheidungsverhalten
Martin, A., 2017, Organizational Behaviour: Verhalten in Organisationen. Martin, A. (ed.). 2. aktualisierte und erweiterte Auflage ed. Stuttgart: Kohlhammer Verlag GmbH, p. 147-191 45 p.Research output: Contributions to collected editions/works › Contributions to collected editions/anthologies › Research › peer-review
- Published
Fast or sustainable fashion? The intersection of values and gender as triggers of consumer motivation
Niehuis, E., Wallaschkowski, S. & Bekmeier-Feuerhahn, S., 2017, EMAC 2017 Conference Proceedings: 46th EMAC Annual Conference. European Marketing Academy, p. 33 1 p.Research output: Contributions to collected editions/works › Published abstract in conference proceedings › Research
- Published
Investigating Internal CSR Communication: Building a Theoretical Framework
Bekmeier-Feuerhahn, S., Bögel, P. M. & Koch, C., 2017, Handbook of Integrated CSR Communication. Diehl, S., Karmasin, M., Mueller, B., Terlutter, R. & Weder, F. (eds.). 1. ed. Cham: Springer International Publishing AG, p. 89-107 19 p. (CSR, Sustainability, Ethecs & Governance).Research output: Contributions to collected editions/works › Contributions to collected editions/anthologies › Research › peer-review
- Published
Neue Wege der Kulturkommunikation: Eine Studie zur Rezeption onlinebasierter Kommunikation von Corporate Cultural Responsibility
Jakob, L., Bögel, P. M. & Bekmeier-Feuerhahn, S., 2017, Leipzig: Leipziger Universitätsverlag. 135 p. (Weimarer Studien zu Kulturpolitik und Kulturökonomie; vol. 12)Research output: Books and anthologies › Monographs › Research › peer-review
- Published
Organizational Behaviour - Verhalten in Organisationen
Martin, A. (Editor), 2017, 2., aktualisierte und erweiterte ed. Stuttgart: Kohlhammer Verlag GmbH. 378 p.Research output: Books and anthologies › Collected editions and anthologies › Research
- Published
Public value performance: What does it mean to create value in the public sector?
Meynhardt, T., Brieger, S. A., Strathoff, P., Anderer, S., Bäro, A., Hermann, C., Kollat, J., Neumann, P., Bartholomes, S. & Gomez, P., 2017, Public Sector Management in a Globalized World. Andeßner, R., Greiling , D. & Vogel , R. (eds.). Wiesbaden: Gabler Verlag, p. 135-160 26 p.Research output: Contributions to collected editions/works › Contributions to collected editions/anthologies › Research › peer-review
- Published
Shitstorm-Prävention
Sikkenga, J., 2017, Berlin: Springer Gabler. 43 p.Research output: Books and anthologies › Book
- Published
Social Desirability's Influence on Audience Research: Discerning and Reducing It
Bekmeier-Feuerhahn, S., Bögel, P. M., Sikkenga, J. & Heinen, A., 2017, In: Journal of Cultural Management: Arts, Economics, Policy. 3, 2, p. 13-45 31 p.Research output: Journal contributions › Journal articles › Research › peer-review
- Published
Teamorientiertes Verhalten
Martin, A., 2017, Organizational Behaviour: Verhalten in Organisationen. Martin, A. (ed.). 2. aktualisierte und erweiterte Auflage ed. Stuttgart: Kohlhammer Verlag GmbH, p. 309-332 24 p.Research output: Contributions to collected editions/works › Contributions to collected editions/anthologies › Research › peer-review
- Published
Vertrauen
Martin, A., 2017, Organizational Behaviour: Verhalten in Organisationen. Martin, A. (ed.). 2. aktualisierte und erweiterte Auflage ed. Stuttgart: Kohlhammer Verlag GmbH, p. 13-42 30 p.Research output: Contributions to collected editions/works › Contributions to collected editions/anthologies › Research › peer-review
- 2016
- Published
The Impact of Power Distance Orientation on Recipients' Reactions to Participatory Versus Programmatic Change Communication
Helpap, S., 01.03.2016, In: The Journal of Applied Behavioral Science. 52, 1, p. 5-34 30 p.Research output: Journal contributions › Journal articles › Research › peer-review
- Published
Employees' emotions in change: advancing the sensemaking approach
Helpap, S. & Bekmeier-Feuerhahn, S., 2016, In: Journal of Organizational Change Management. 29, 6, p. 903 - 916 14 p.Research output: Journal contributions › Journal articles › Research › peer-review
- Published
Kommunikationsmanagement von Gründungen in der Kultur- und Kreativwirtschaft: Eine empirische Bestandsaufnahme
Bekmeier-Feuerhahn, S., Rudeloff, C. & Adam, U., 2016, In: Zeitschrift für KMU und Entrepreneurship. 1, 64, p. 21-45 25 p.Research output: Journal contributions › Journal articles › Research › peer-review