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Verena Batt

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Prof. Dr. Verena Batt

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    1. 2019
    2. Published

      Investigating the Dual Role of Price on Consumers’ Purchase Intentions of Hedonic versus Utilitarian Products: An Abstract

      Batt, V., 2019, Finding New Ways to Engage and Satisfy Global Customers: Proceedings of the 2018 Academy of Marketing Science (AMS) World Marketing Congress (WMC). Rossi, P. & Krey, N. (eds.). Cham: Springer International Publishing AG, p. 907-908 2 p. (Developments in Marketing Science: Proceedings of the Academy of Marketing Science).

      Research output: Contributions to collected editions/works › Published abstract in conference proceedings › Research › peer-review

    3. 2018
    4. Published

      Deeper Insights into Different Consumer Perceptions of CSR Communication: Germany vs. United States vs. China

      Batt, V., Bögel, P. M., Bekmeier-Feuerhahn, S. & Cotton-Chan, V. Y. K., 2018, 47th European Marketing Academy 2018 Conference Proceedings: People Make Marketing. Spiros, G., Matthew, A., Kathy, H., Maria, K. & Ewelina, L. (eds.). Brussels ; Stockholm: European Marketing Academy, p. 1-7 7 p.

      Research output: Contributions to collected editions/works › Article in conference proceedings › Research › peer-review

    5. Published

      Luxury Brands as Employers

      Batt, V. & Berghaus, B., 2018, The Management of Luxury : an international guide. Berghaus, B., Müller-Stewens, G. & Reinecke, S. (eds.). 2 ed. London: Kogan Page, p. 355-371 17 p.

      Research output: Contributions to collected editions/works › Contributions to collected editions/anthologies › Research › peer-review

    6. Published

      Pay What You Want: Eine empirische Untersuchung zur Wirkung des Pricing-Instsruments auf Nachfrager

      Batt, V., Holzer, M., Farouq, J. & Bruhn, M., 2018, In: Marketing Review St. Gallen. 33, 2, p. 96-101 6 p.

      Research output: Journal contributions › Journal articles › Research › peer-review

    7. Published

      Social Enterprise - The Rising Star of Customer Well-beeing?

      Batt, V. & Falter, M., 2018, 2018 Global Marketing Conference at Tokyo Proceedings. Changwon: Changwon National University, p. 797-809 13 p. (Global Marketing Conference; vol. 2018).

      Research output: Contributions to collected editions/works › Article in conference proceedings › Research › peer-review

    8. 2016

    9. Differentiating customer engaging behavior by targeted benefits: an empirical study

      Braun, C., Batt, V., Bruhn, M. & Hadwich, K., 2016, In: Journal of Consumer Marketing. 33, 7, p. 528-538 11 p.

      Research output: Journal contributions › Journal articles › Research › peer-review

    10. 2015

    11. Formen des Customer Engagement: Entwicklung einer Typologie

      Bruhn, M., Keller, C. & Batt, V., 07.05.2015, Interaktive Wertschöpfung durch Dienstleistungen: Strategische Ausrichtung von Kundeninteraktionen, Geschäftsmodellen und sozialen Netzwerken . Bruhn, M. & Hadwich, K. (eds.). Wiesbaden: Springer Fachmedien Wiesbaden, Vol. 1. p. 83-109 27 p.

      Research output: Contributions to collected editions/works › Contributions to collected editions/anthologies › Research › peer-review

    12. Swissness Communication and its Impact on Consumer-Brand Relationships

      Bruhn, M. & Batt, V., 01.2015, In: Die Unternehmung. 69, 2, p. 116-131 16 p.

      Research output: Journal contributions › Journal articles › Research › peer-review

    13. Better Be Fair! Observed Workplace Incivility and Its Negative Impact on Customer Attitude

      Härle, P., Batt, V. & Bruhn, M., 2015, Conference Proceedings of ANZMAC CONFERENCE 2015: Innovation and Growth Strategies in Marketing. Sinha, A., Cadeaux, J. & Bucic, T. (eds.). University of New South Wales, p. 674 1 p. (ANZMAC Conference).

      Research output: Contributions to collected editions/works › Published abstract in conference proceedings › Research › peer-review

    14. Customer Engagement Benefits: A Customer Perspective and Strategic Implications

      Braun, C., Batt, V., Hadwich, K. & Bruhn, M., 2015, Conference Proceedings of ANZMAC CONFERENCE 2015: Innovation and Growth Strategies in Marketing. Sinha, A., Cadeaux, J. & Bucic, T. (eds.). University of New South Wales, p. 821 1 p. (ANZMAC Conference).

      Research output: Contributions to collected editions/works › Published abstract in conference proceedings › Research › peer-review

    15. Employees as a Second Audience: A Scale Development Approach for the Measurement of Quality of External Communications from the Employee's Perspective

      Holzer, M., Batt, V. & Bruhn, M., 2015, In: Marketing ZFP - Journal of Research and Management . 37, 3, p. 126 - 136 11 p.

      Research output: Journal contributions › Journal articles › Research › peer-review

    16. Employer Branding: Markenführung zur Steigerung der Arbeitgeberattraktivität

      Bruhn, M. & Batt, V., 2015, In: Wirtschaftswissenschaftliches Studium. 44, 10, p. 538-547 10 p.

      Research output: Journal contributions › Journal articles › Research › peer-review

    17. Explicit and Implicit Framing Effects on Product Attitudes When Using Country-of- Origin Cues

      Schmidt, S., Batt, V., Schiessl, M., Wiedmann, K-P. & Bruhn, M., 2015, Innovation and Growth Strategies in Marketing: Conference Proceedings. University of New South Wales, p. 813 1 p. (ANZMAC Conference).

      Research output: Contributions to collected editions/works › Published abstract in conference proceedings › Research › peer-review

    18. “Happy, happy, happy …”: The happy side of luxury brands

      Schnebel, S., Batt, V. & Bruhn, M., 2015, Innovation and Growth Strategies in Marketing: Conference Proceedings. University of New South Wales, p. 1023 1 p. (ANZMAC Conference).

      Research output: Contributions to collected editions/works › Published abstract in conference proceedings › Research › peer-review

    19. Qualität von E-Health Services: Entwicklung und empirische Überprüfung eines Messinstruments

      Bruhn, M. & Batt, V., 2015, In: Marketing ZFP - Journal of Research and Management . 37, 1, p. 42-56 15 p.

      Research output: Journal contributions › Journal articles › Research › peer-review

    20. Quality of External Communications from the Employee's Perspective: Scale Development and its Impact on Employee Brand Behavior

      Holzer, M., Batt, V. & Bruhn, M., 2015, Proceedings of the Summer Conference of the American Marketing Association (AMA): Improving Business Practice Through Marketing Insight. American Marketing Association, p. 37-40 4 p. ( AMA educators proceedings; vol. 26).

      Research output: Contributions to collected editions/works › Article in conference proceedings › Research › peer-review

    21. 2014

    22. Luxury Brands as Employers

      Batt, V. & Berghaus, B., 09.2014, The Management of Luxury: A Practitioner’s Handbook. Berghaus, B., Müller-Stewens, G. & Reinecke, S. (eds.). 1 ed. London: Kogan Page, Vol. 1. p. 361-377 17 p.

      Research output: Contributions to collected editions/works › Contributions to collected editions/anthologies › Research › peer-review

    23. The internal audience of external communications

      Holzer, M., Batt, V. & Bruhn, M., 2014, Agents of change: Proceedings. Griffith Business School, p. 68 1 p. (ANZMAC Conference).

      Research output: Contributions to collected editions/works › Published abstract in conference proceedings › Research › peer-review

    24. When do customers engage with a company? A qualitative and quantitative study of reasons for customer engagement

      Batt, V., Keller, C., Bruhn, M. & Hadwich, K., 2014, Agents of change: Proceedings. Griffith Business School, p. 1031 1 p. (ANZMAC Conference).

      Research output: Contributions to collected editions/works › Published abstract in conference proceedings › Research › peer-review

    25. 2013

    26. Qualität der Internen Markenführung: Konzeptualisierung, empirische Befunde und Steuerung eines markenkonformen Mitarbeiterverhaltens

      Batt, V., 28.01.2013, 1 ed. Wiesbaden: Gabler Verlag. 420 p. (Basler Schriften zum Marketing; no. 31)( Springer Gabler Research)

      Research output: Books and anthologies › Monographs › Research › peer-review

    27. Aufbau von Arbeitgeberattraktivität: Identifikation der Determinanten und empirische Überprüfung

      Bruhn, M., Batt, V. & Flückinger, B., 2013, In: Die Unternehmung. 67, 1, p. 62-82 21 p.

      Research output: Journal contributions › Journal articles › Research › peer-review

    28. Der Einfluss des Sponsoring auf das Markenverhalten von Mitarbeitenden

      Bruhn, M., Batt, V. & Holzer, M., 2013, In: Die Unternehmung. 67, 3, p. 289-308 20 p.

      Research output: Journal contributions › Journal articles › Research › peer-review

    29. 2012

    30. An empirical investigation of experiences and the link between a servicedominant logic mindset, competitive advantage, and performance of nonprofit organizations

      Boenigk, S., Helmig, B., Bruhn, M., Hadwich, K. & Batt, V., 03.05.2012, Customer Experience: Forum Dienstleistungsmanagement. Bruhn, M. & Hadwich, K. (eds.). Wiesbaden: Gabler Verlag, p. 469-500 32 p.

      Research output: Contributions to collected editions/works › Contributions to collected editions/anthologies › Research › peer-review

    31. Der Einfluss von Sponsoring auf den Erfolg von Luxusmarken

      Bruhn, M. & Batt, V., 17.02.2012, In: Marketing Review St. Gallen. 29, 1, p. 36-41 6 p.

      Research output: Journal contributions › Journal articles › Research › peer-review

    32. Swissness als Erfolgsfaktor: Einsatz des Country-of-Origin zur Stärkung von Marken-Konsumenten-Beziehungen und der Markenbindung

      Bruhn, M., Schwarz, J. & Batt, V., 2012, In: Die Unternehmung. 66, 2, p. 153-179 27 p.

      Research output: Journal contributions › Journal articles › Research › peer-review

    33. 2011

    34. Der Einsatz der Online- und Offlinekommunikation und deren Wirkung auf markenbezogene Größen: Entwicklung und Überprüfung eines Untersuchungsmodells am Beispiel einer Konsumgütermarke

      Bruhn, M., Batt, V. & Bognar, M., 12.2011, In: der Markt - International Journal of Marketing. 50, 3, p. 233-247 15 p.

      Research output: Journal contributions › Journal articles › Research › peer-review

    35. Agenturen und Integrierte Kommunikation: Anforderungen an Agenturen aus Unternehmenssicht und deren Einfluss auf die Umsetzung der Integrierten Kommunikation

      Bruhn, M. & Batt, V., 2011, In: Die Unternehmung. 65, 3, p. 215-237 23 p.

      Research output: Journal contributions › Journal articles › Research › peer-review

    36. Mitarbeiter als Erlebnisprovider: Theoretische Fundierung und empirische Untersuchung an einem Fallbeispiel

      Bruhn, M. & Batt, V., 2011, In: Marketing ZFP - Journal of Research and Management . 33, 3, p. 208-220 13 p.

      Research output: Journal contributions › Journal articles › Research › peer-review

    37. 2010

    38. Aufbau und Steuerung eines markenkonformen Mitarbeiterverhaltens: Bestandsaufnahme und kritische Würdigung aus Sicht der internen Markenwürdigung

      Bruhn, M. & Batt, V., 09.2010, Serviceorientierung im Unternehmen: Forum Dienstleistungsmanagement. Bruhn, M. & Batt, V. (eds.). 1 ed. Wiesbaden: Gabler Verlag, Vol. 1. p. 325-354 30 p.

      Research output: Contributions to collected editions/works › Contributions to collected editions/anthologies › Research › peer-review

    39. Messung der Qualität in Dienstleistungscentern: am Beispiel eines Flughafens

      Bruhn, M., Batt, V., Hadwich, K. & Meldau, S., 03.02.2010, In: Journal of Business Economics : JBE. 80, 4, p. 351-382 32 p.

      Research output: Journal contributions › Journal articles › Research › peer-review

    40. Markenliebe bei Mitarbeitern: Konzeptualisierung, Determinanten und Konsequenzen auf Basis einer empirischen Untersuchung

      Bruhn, M., Batt, V. & Köhne, C., 2010, In: Marketing ZFP - Journal of Research and Management . 32, 2, p. 71-90 20 p.

      Research output: Journal contributions › Journal articles › Research › peer-review