Swissness Communication and its Impact on Consumer-Brand Relationships

Research output: Journal contributionsJournal articlesResearchpeer-review

Authors

While the topic of country-of-origin has received widespread attention in literature, the focus has been primarily on product quality and purchase intentions. Less research has been conducted on the effects of country-of-origin in the context of consumer relationships. The present paper addresses this research gap. For this purpose, the concept of ‘Swissness Communication’ and its influence on consumer-brand relationships is investigated. The developed model is empirically tested by surveying 976 German consumers. The findings reveal that the Swissness Communication construct consists of three factors: high performance quality, exclusivity, and sympathy. Furthermore, the results disclose that Swissness Communication has the potential to build strong consumer-brand relationships.
Original languageEnglish
JournalDie Unternehmung
Volume69
Issue number2
Pages (from-to)116-131
Number of pages16
ISSN0042-059X
DOIs
Publication statusPublished - 01.2015
Externally publishedYes

    Research areas

  • Management studies - Brand Commitment, Brand Loyalty, Brand Trust, Consumer-Brand Relationships, Country-of-Origin, Swissness Communication

Recently viewed

Researchers

  1. Jochen Schwarz

Publications

  1. A Note on Risk Aversion and Labour Market Outcomes
  2. Workshop on impacts of the EU-UK Trade and Cooperation Agreement on fisheries and aquaculture in the EU
  3. An Experimental Study on Corrupt Actions
  4. Comparison of different in vitro tests for biocompatibility screening of Mg alloys
  5. “Regrets for leaving the ‘zoo’?”:
  6. As You Like It
  7. MICSIM-4J - A General Microsimulation Model
  8. Incorporating the social-ecological approach in protected areas in the anthropocene
  9. Pädagogische Redeweisen
  10. From Critique to Problems and the Politics of the In-act with Bergson, Deleuze and James
  11. Ergebnisse einer Sparkassen-Umfrage
  12. Credit constraints and margins of import
  13. Over here and over there
  14. Participatory scenario planning for protected areas management under the ecosystem services framework
  15. Perk or Peril? Making Sense of Member Differences When Interorganizational Collaboration Begins
  16. What is sustainable agriculture? A systematic review
  17. Assessing teachers' educational knowledge
  18. Ballons
  19. Approaching the Cognitive and Social Functions of World of Warcraft Fan-Comics
  20. Groundwater abstraction for irrigation and its impacts on low flows in a watershed in Northwest Germany
  21. Mining User-Generated Financial Content to Predict Stock Price Movements
  22. Cost containment and managed care: Evidence from German macro data
  23. Incorporating threat in hotspots and coldspots of biodiversity and ecosystem services
  24. Introduction
  25. Do unfair perceived own pay and top managers’ pay erode satisfaction with democracy?
  26. Toward a Design Compendium for Metal Binder Jetting
  27. “Processed Food on the Urban Data Highway. Food Delivery Services as In_Visible Infrastructure in the Production of Urbanity”
  28. Ist Dauerreflexion kommunizierbar?
  29. Explaining age and gender differences in employment rates