Workplace mediation: Lessons from negotiation theory
Research output: Contributions to collected editions/works › Contributions to collected editions/anthologies › Research › peer-review
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Advancing workplace mediation through integration of theory and practice. ed. / K. Bollen; M. Euwema; L. Munduate. Cham: Springer, 2016. p. 67-86 (Industrial Relations & Conflict Management; Vol. 3).
Research output: Contributions to collected editions/works › Contributions to collected editions/anthologies › Research › peer-review
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TY - CHAP
T1 - Workplace mediation: Lessons from negotiation theory
AU - Höhne, Benjamin
AU - Loschelder, David D.
AU - Gutenbrunner, Lisa
AU - Majer, Johann Martin
AU - Trötschel, Roman
PY - 2016
Y1 - 2016
N2 - To avoid impasses and to reach mutually beneficial agreements in negotiation and mediation, parties need to overcome a multitude of pitfalls—both of psychological and structural nature. En route to facilitating beneficial agreements, mediators can build on negotiation theory, which provides a number of key insights into the psychological and structural backdrop of conflicts. Capitalizing on these insights may alter parties’ willingness to concede, their problem-solving behavior, and their ability to discover hidden resources. In this chapter, we review some influential theories, models, and concepts from the field of negotiation research and illustrate how these can help to better understand the pitfalls of workplace conflicts. We furthermore discuss a number of implications that negotiation theory has for successful mediation in the workplace.
AB - To avoid impasses and to reach mutually beneficial agreements in negotiation and mediation, parties need to overcome a multitude of pitfalls—both of psychological and structural nature. En route to facilitating beneficial agreements, mediators can build on negotiation theory, which provides a number of key insights into the psychological and structural backdrop of conflicts. Capitalizing on these insights may alter parties’ willingness to concede, their problem-solving behavior, and their ability to discover hidden resources. In this chapter, we review some influential theories, models, and concepts from the field of negotiation research and illustrate how these can help to better understand the pitfalls of workplace conflicts. We furthermore discuss a number of implications that negotiation theory has for successful mediation in the workplace.
KW - Psychology
KW - Negotiation Research
KW - Negotiation Theory
KW - Labor Conflict
KW - Organizational Conflict
KW - Epistemic Motivation
UR - https://link.springer.com/content/pdf/bfm%3A978-3-319-42842-0%2F1.pdf
U2 - 10.1007/978-3-319-42842-0_5
DO - 10.1007/978-3-319-42842-0_5
M3 - Contributions to collected editions/anthologies
SN - 978-3-319-42841-3
T3 - Industrial Relations & Conflict Management
SP - 67
EP - 86
BT - Advancing workplace mediation through integration of theory and practice
A2 - Bollen, K.
A2 - Euwema, M.
A2 - Munduate, L.
PB - Springer
CY - Cham
ER -