Using self-regulation to overcome the detrimental effects of anger in negotiations

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Authors

Both being angry (intrapersonal anger) and facing expressions of anger (interpersonal anger) impair negotiators’ goal attainment, as evident in less profitable outcomes. Here, we hypothesize that fostering self-regulation by forming if-then plans helps to overcome these detriments. In Study 1, angry negotiators attained less successful joint gains than non-angry negotiators. Angry negotiators who had formed an if-then plan about how to negotiate, however, attained similarly profitable outcomes as non-angry negotiators. In Study 2, participants negotiating with an angry opponent conceded more than those facing a non-angry opponent. Participants who had formed an if-then plan, however, conceded less than participants without self-regulatory help. These findings demonstrate that fostering self-regulation is a valuable means to overcome the detriments of intrapersonal and interpersonal anger in negotiations.
Original languageEnglish
JournalJournal of Economic Psychology
Volume58
Pages (from-to)31-43
Number of pages13
ISSN0167-4870
DOIs
Publication statusPublished - 01.02.2017

    Research areas

  • Psychology - Negotiation, Intrapersonal anger, Interpersonal anger, Self-regulation, If-then plans