Performance incentives in activity-based management
Research output: Journal contributions › Journal articles › Research › peer-review
Authors
The instructional case at hand addresses problems of managing customer profitability at a catalogue-based retailer. The case study discusses how lacking customer profitability can be gradually improved through several measures. These extend also to the transfer pricing system in the company. Students are asked to rewrite the bonus contracts of key personnel to implement the changes. The questions are open-ended and thereby allow for ample and detailed discussion in class.
| Original language | English |
|---|---|
| Journal | International Journal of Business Research |
| Volume | 24 |
| Issue number | 1 |
| Pages (from-to) | 62-69 |
| Number of pages | 8 |
| ISSN | 1555-1296 |
| DOIs | |
| Publication status | Published - 01.06.2024 |
- Economics, Econometrics and Finance(all)
- Business, Management and Accounting(all)
ASJC Scopus Subject Areas
- Management studies - Activity-based Management, customer accounting, target setting, teaching notes, transfer pricing