Bargaining zone distortion in negotiations: The elusive power of multiple alternatives
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In: Organizational Behavior and Human Decision Processes, Vol. 137, 01.11.2016, p. 156-171.
Research output: Journal contributions › Journal articles › Research › peer-review
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TY - JOUR
T1 - Bargaining zone distortion in negotiations
T2 - The elusive power of multiple alternatives
AU - Schaerer, Michael
AU - Loschelder, David D.
AU - Swaab, Roderick I.
PY - 2016/11/1
Y1 - 2016/11/1
N2 - We challenge the assumption that having multiple alternatives is always better than a single alternative by showing that negotiators who have additional alternatives ironically exhibit downward-biased perceptions of their own and their opponent's reservation price, make lower demands, and achieve worse outcomes in distributive negotiations. Five studies demonstrate that the apparent benefits of multiple alternatives are elusive because multiple alternatives led to less ambitious first offers (Studies 1–2) and less profitable agreements (Study 3). This distributive disadvantage emerged because negotiators’ perception of the bargaining zone was more distorted when they had additional (less attractive) alternatives than when they only had a single alternative (Studies 1–3). We further found that this multiple-alternatives disadvantage only emerges when negotiators used quantitative (versus qualitative) evaluation standards to gauge the extremity of their offers (Study 4), and when they base their offers on their own numerical alternative(s) versus on opponent information (Study 5).
AB - We challenge the assumption that having multiple alternatives is always better than a single alternative by showing that negotiators who have additional alternatives ironically exhibit downward-biased perceptions of their own and their opponent's reservation price, make lower demands, and achieve worse outcomes in distributive negotiations. Five studies demonstrate that the apparent benefits of multiple alternatives are elusive because multiple alternatives led to less ambitious first offers (Studies 1–2) and less profitable agreements (Study 3). This distributive disadvantage emerged because negotiators’ perception of the bargaining zone was more distorted when they had additional (less attractive) alternatives than when they only had a single alternative (Studies 1–3). We further found that this multiple-alternatives disadvantage only emerges when negotiators used quantitative (versus qualitative) evaluation standards to gauge the extremity of their offers (Study 4), and when they base their offers on their own numerical alternative(s) versus on opponent information (Study 5).
KW - Business psychology
KW - Alternatives
KW - Anchoring
KW - Bargaining zone
KW - BATNA
KW - First offer
KW - Multiple alternatives
KW - Negotiations
KW - Power
KW - Scale distortion
UR - http://www.scopus.com/inward/record.url?scp=84989322247&partnerID=8YFLogxK
U2 - 10.1016/j.obhdp.2016.09.001
DO - 10.1016/j.obhdp.2016.09.001
M3 - Journal articles
AN - SCOPUS:84989322247
VL - 137
SP - 156
EP - 171
JO - Organizational Behavior and Human Decision Processes
JF - Organizational Behavior and Human Decision Processes
SN - 0749-5978
ER -