In the Eye of the Beholder: Stakeholder Perceived Value in Sustainable Business Models

Research output: Journal contributionsJournal articlesResearchpeer-review

Authors

The sustainability of business models is commonly determined by their value creation for a wide range of stakeholders. This value is primarily conceptualised through the aggregated macro-level Triple Bottom Line (TBL) dimensions of social, ecological and economic value. However, few business model studies provide an explanation as to why and how stakeholders see such value in a business model. A problematising review reveals a conflation of the TBL macro-level and stakeholder micro-level of analysis, causing ambiguity regarding contents and recipients of value. This paper adopts a perceived value concept based on micro-level insights from recipient-centric (strategic) management to reform the construct of ecological, social and economic value. The relationships between value perceptions, need fulfilment and need satisfiers are analysed based on the characteristics of subjectivity and heterogeneity, one-sidedness and non-linearity, situation-specificity and transience, spill-over, relationality and experientiality, idiosyncrasy, incommensurability, and interdependence. The analysis underscores a value creation theory based on stakeholder perceptions of need fulfilment. It suggests stakeholder value creation can only be understood through the stakeholders whose needs are being satisfied. The suggested distinction between needs and satisfiers remedies their conflation in previous research and enables a discussion of conditions for sustainable stakeholder value creation.

Original languageEnglish
Article number102406
JournalLong Range Planning
Volume57
Issue number1
Number of pages14
ISSN0024-6301
DOIs
Publication statusPublished - 01.02.2024

Bibliographical note

Publisher Copyright:
© 2023 Elsevier Ltd

Recently viewed

Publications

  1. Transdisziplinäre Forschung mit transformativem Anspruch Zehn Jahre NaWis
  2. Dynamische Losgrößenoptimierung mit bestärkendem Lernen
  3. Characteristics, emerging needs, and challenges of transdisciplinary sustainability science
  4. Settingbasierte Gesundheitsförderung und Prävention
  5. Rainfall and temperature variation does not explain arid species diversity in outback Australia
  6. Investigation of the photochemistry and quantum yields of triazines using polychromatic irradiation and UV-spectroscopy as analytical tool
  7. Adaptive Speed Tests
  8. Aquatic Exposure Predictions of Insecticide Field Concentrations Using a Multimedia Mass-Balance Model
  9. Oxidation Kinetics of Neat Methyl Oleate and as a Blend with Solketal
  10. US English and Pragmatic Norms
  11. ‚Das könnte Sie auch interessieren‘
  12. Crisis Management by Subjectivation
  13. Bei sich sein
  14. Paleoenvironment and possibilities of plant exploitation in the Middle Pleistocene of Schöningen (Germany). Insights from botanical macro-remains and pollen
  15. Europe and the Media
  16. Undoing Networks
  17. Competitive interactions shape plant responses to nitrogen fertilization and drought
  18. Yuval Shany, Assessing the Effectiveness of International Courts
  19. The Formation Mechanisms and Improvement Measures for Penetrating Cracks in QAl9-4/Q345B Welded Joint
  20. When do customers engage with a company?
  21. Albert, Alice, Alfred
  22. Evaluating ecosystem services in transhumance cultural landscapes. An interdisciplinary and participatory framework
  23. Firms’ Use of Temporary Employment and Permanent Workers’ Concerns about Job Security