Empowering the Public Sector: Unveiling the Transformational Potential of Low-Code in Crisis Responses
Research output: Contributions to collected editions/works › Article in conference proceedings › Research › peer-review
Authors
Low-code presents a nascent approach that is both a technology and a method to simplify software development. Research on the use of low-code to support digital transformation in public sector organizations is scarce. To address this gap, we draw upon publicly accessible data and identified three cases in which governments used low-code to support social entrepreneurs and small businesses during the pandemic. All three cases shared a similar vision of supporting the timely payment of financial aid while maintaining the limits imposed by the lockdown. However, in each case, three different low-code platforms and capabilities were used. We used Vial's digital transformation framework as the theoretical lens. By performing a cross-case analysis, we contribute to research by presenting a model that illustrates low-code adoption to support digital transformation. Moreover, we provide six technological and organizational learnings that can assist practitioners in leveraging low-code to support digital transformation.
Original language | English |
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Title of host publication | AMCIS 2024 Proceedings : ICT and Global Develop (SIG GLOBDEV) |
Editors | Jolanta Kowal, Antonio Diaz Andrade |
Place of Publication | Atlanta |
Publisher | The Association for Information Systems (AIS) |
Publication date | 2024 |
Article number | 6 |
ISBN (electronic) | 978-1-958200-11-7 |
Publication status | Published - 2024 |
Event | Americas Conference on Information Systems - AMCIS 2024: Elevating Life Through Digital Social Entrepreneurship - salt lake city, United States Duration: 15.08.2024 → 17.08.2024 https://amcis2024.aisconferences.org/ |
Bibliographical note
Paper Number 1582
- Business informatics