Empowering the Public Sector: Unveiling the Transformational Potential of Low-Code in Crisis Responses
Research output: Contributions to collected editions/works › Article in conference proceedings › Research › peer-review
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AMCIS 2024 Proceedings: ICT and Global Develop (SIG GLOBDEV). ed. / Jolanta Kowal; Antonio Diaz Andrade. Atlanta: The Association for Information Systems (AIS), 2024. 6.
Research output: Contributions to collected editions/works › Article in conference proceedings › Research › peer-review
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RIS
TY - CHAP
T1 - Empowering the Public Sector
T2 - Americas Conference on Information Systems - AMCIS 2024
AU - Naqvi, Syed Asad Ali
AU - Zimmer, Markus Philipp
AU - Drews, Paul
N1 - Paper Number 1582
PY - 2024
Y1 - 2024
N2 - Low-code presents a nascent approach that is both a technology and a method to simplify software development. Research on the use of low-code to support digital transformation in public sector organizations is scarce. To address this gap, we draw upon publicly accessible data and identified three cases in which governments used low-code to support social entrepreneurs and small businesses during the pandemic. All three cases shared a similar vision of supporting the timely payment of financial aid while maintaining the limits imposed by the lockdown. However, in each case, three different low-code platforms and capabilities were used. We used Vial's digital transformation framework as the theoretical lens. By performing a cross-case analysis, we contribute to research by presenting a model that illustrates low-code adoption to support digital transformation. Moreover, we provide six technological and organizational learnings that can assist practitioners in leveraging low-code to support digital transformation.
AB - Low-code presents a nascent approach that is both a technology and a method to simplify software development. Research on the use of low-code to support digital transformation in public sector organizations is scarce. To address this gap, we draw upon publicly accessible data and identified three cases in which governments used low-code to support social entrepreneurs and small businesses during the pandemic. All three cases shared a similar vision of supporting the timely payment of financial aid while maintaining the limits imposed by the lockdown. However, in each case, three different low-code platforms and capabilities were used. We used Vial's digital transformation framework as the theoretical lens. By performing a cross-case analysis, we contribute to research by presenting a model that illustrates low-code adoption to support digital transformation. Moreover, we provide six technological and organizational learnings that can assist practitioners in leveraging low-code to support digital transformation.
KW - Business informatics
M3 - Article in conference proceedings
BT - AMCIS 2024 Proceedings
A2 - Kowal, Jolanta
A2 - Diaz Andrade, Antonio
PB - The Association for Information Systems (AIS)
CY - Atlanta
Y2 - 15 August 2024 through 17 August 2024
ER -