The differential effects of self-view in virtual meetings when speaking vs. listening
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In: European Journal of Information Systems, Vol. 34, No. 2, 2025, p. 230-248.
Research output: Journal contributions › Journal articles › Research › peer-review
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TY - JOUR
T1 - The differential effects of self-view in virtual meetings when speaking vs. listening
AU - Abramova, Olga
AU - Gladkaya, Margarita
AU - Krasnova, Hanna
N1 - Publisher Copyright: © 2024 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group.
PY - 2025
Y1 - 2025
N2 - With the surging reliance on videoconferencing tools, users may find themselves staring at their reflections for hours a day. We refer to this phenomenon as self-referential information (SRI) consumption and examine its consequences and the mechanism behind them. Building on self-awareness research and the strength model of self-control, we argue that SRI consumption heightens the state of self-awareness and thereby depletes participants’ mental resources, eventually undermining virtual meeting (VM) outcomes. Our findings from a European employee sample revealed contrary effects of SRI consumption across speaker vs listener roles. Engagement with self-view is positively associated with self-awareness, which, in turn, is negatively related to satisfaction with VM process, perceived productivity, and enjoyment. Looking at the self while listening to others exhibits adverse direct and indirect (via self-awareness) effects on VM outcomes. However, looking at the self when speaking exhibits positive direct effects on satisfaction with VM process and enjoyment.
AB - With the surging reliance on videoconferencing tools, users may find themselves staring at their reflections for hours a day. We refer to this phenomenon as self-referential information (SRI) consumption and examine its consequences and the mechanism behind them. Building on self-awareness research and the strength model of self-control, we argue that SRI consumption heightens the state of self-awareness and thereby depletes participants’ mental resources, eventually undermining virtual meeting (VM) outcomes. Our findings from a European employee sample revealed contrary effects of SRI consumption across speaker vs listener roles. Engagement with self-view is positively associated with self-awareness, which, in turn, is negatively related to satisfaction with VM process, perceived productivity, and enjoyment. Looking at the self while listening to others exhibits adverse direct and indirect (via self-awareness) effects on VM outcomes. However, looking at the self when speaking exhibits positive direct effects on satisfaction with VM process and enjoyment.
KW - self-awareness
KW - Self-view
KW - sender-receiver framework
KW - sender-receiver framework, zoom
KW - virtual meetings
KW - Zoom
KW - Informatics
UR - http://www.scopus.com/inward/record.url?scp=85189630876&partnerID=8YFLogxK
UR - https://www.mendeley.com/catalogue/862fb5e2-b077-3a3b-afe7-46e3267940c4/
U2 - 10.1080/0960085X.2024.2325350
DO - 10.1080/0960085X.2024.2325350
M3 - Journal articles
AN - SCOPUS:85189630876
VL - 34
SP - 230
EP - 248
JO - European Journal of Information Systems
JF - European Journal of Information Systems
SN - 0960-085X
IS - 2
ER -