TY - JOUR

T1 - The differential effects of self-view in virtual meetings when speaking vs. listening

AU - Abramova, Olga

AU - Gladkaya, Margarita

AU - Krasnova, Hanna

N1 - Publisher Copyright: © 2024 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group.

PY - 2024/3/29

Y1 - 2024/3/29

N2 - With the surging reliance on videoconferencing tools, users may find themselves staring at their reflections for hours a day. We refer to this phenomenon as self-referential information (SRI) consumption and examine its consequences and the mechanism behind them. Building on self-awareness research and the strength model of self-control, we argue that SRI consumption heightens the state of self-awareness and thereby depletes participants’ mental resources, eventually undermining virtual meeting (VM) outcomes. Our findings from a European employee sample revealed contrary effects of SRI consumption across speaker vs listener roles. Engagement with self-view is positively associated with self-awareness, which, in turn, is negatively related to satisfaction with VM process, perceived productivity, and enjoyment. Looking at the self while listening to others exhibits adverse direct and indirect (via self-awareness) effects on VM outcomes. However, looking at the self when speaking exhibits positive direct effects on satisfaction with VM process and enjoyment.

AB - With the surging reliance on videoconferencing tools, users may find themselves staring at their reflections for hours a day. We refer to this phenomenon as self-referential information (SRI) consumption and examine its consequences and the mechanism behind them. Building on self-awareness research and the strength model of self-control, we argue that SRI consumption heightens the state of self-awareness and thereby depletes participants’ mental resources, eventually undermining virtual meeting (VM) outcomes. Our findings from a European employee sample revealed contrary effects of SRI consumption across speaker vs listener roles. Engagement with self-view is positively associated with self-awareness, which, in turn, is negatively related to satisfaction with VM process, perceived productivity, and enjoyment. Looking at the self while listening to others exhibits adverse direct and indirect (via self-awareness) effects on VM outcomes. However, looking at the self when speaking exhibits positive direct effects on satisfaction with VM process and enjoyment.

KW - self-awareness

KW - Self-view

KW - sender-receiver framework

KW - sender-receiver framework, zoom

KW - virtual meetings

KW - Zoom

KW - Informatics

UR - http://www.scopus.com/inward/record.url?scp=85189630876&partnerID=8YFLogxK

U2 - 10.1080/0960085X.2024.2325350

DO - 10.1080/0960085X.2024.2325350

M3 - Journal articles

AN - SCOPUS:85189630876

JO - European Journal of Information Systems

JF - European Journal of Information Systems

SN - 0960-085X

ER -