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‘Please, Just Make Service Faster’: When Human-likeness in Chatbots Backfires

Activity: Talk or presentation › Conference Presentations › Research

Lennart Seitz - Speaker

24.05.2023

Event

52. EMAC Annual Conference 2023: The role of marketing in a world of the big challenges of sustainable development – bridging the B2C and B2B divide

23.05.23 → 26.05.23

Odense, Denmark

Event: Conference

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Activity: Talk or presentation › Conference Presentations › Research

Internet Research (Journal)

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Activity: Publication peer-review and editorial work › Peer review of publicationen › Research

Journal of the Association for Information Science and Technology (Journal)

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Activity: Publication peer-review and editorial work › Peer review of publicationen › Research