The differential effects of self-view in virtual meetings when speaking vs. listening

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Authors

With the surging reliance on videoconferencing tools, users may find themselves staring at their reflections for hours a day. We refer to this phenomenon as self-referential information (SRI) consumption and examine its consequences and the mechanism behind them. Building on self-awareness research and the strength model of self-control, we argue that SRI consumption heightens the state of self-awareness and thereby depletes participants’ mental resources, eventually undermining virtual meeting (VM) outcomes. Our findings from a European employee sample revealed contrary effects of SRI consumption across speaker vs listener roles. Engagement with self-view is positively associated with self-awareness, which, in turn, is negatively related to satisfaction with VM process, perceived productivity, and enjoyment. Looking at the self while listening to others exhibits adverse direct and indirect (via self-awareness) effects on VM outcomes. However, looking at the self when speaking exhibits positive direct effects on satisfaction with VM process and enjoyment.

Original languageEnglish
JournalEuropean Journal of Information Systems
Volume34
Issue number2
Pages (from-to)230-248
Number of pages19
ISSN0960-085X
DOIs
Publication statusPublished - 2025
Externally publishedYes

Bibliographical note

Publisher Copyright:
© 2024 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group.

    Research areas

  • self-awareness, Self-view, sender-receiver framework, sender-receiver framework, zoom, virtual meetings, Zoom
  • Informatics

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