Stakeholder and Value Orientation in Digital Social Innovation: Designing a Digital Donation Concept to Support Homeless Neighbors

Research output: Contributions to collected editions/worksArticle in conference proceedingsResearchpeer-review


During the first wave of COVID-19 lockdowns, the infrastructure for supporting homeless neighbors disintegrated in many countries. As one important area of support, it became difficult to provide small donations to homeless neighbors. In an action design research-based project, as part of a national hackathon initiative and accelerator program, we contributed to the development of a digital donation concept. We frame this process as a digital social innovation for vulnerable people and highlight the need to consider stakeholder and value orientation during the design, implementation, and evaluation stages. Our findings include a reflection of the project course, a description of the developed concept, an analysis of how values shaped the design, and a formalization of learnings.
Original languageEnglish
Title of host publicationProceedings of the 54th Annual Hawaii International Conference on System Sciences, HICSS 2021
EditorsXuan Tung Bui
Number of pages10
Place of PublicationHonolulu
PublisherUniversity of Hawaiʻi at Mānoa
Publication date2021
ISBN (Electronic)978-0-9981331-4-0
Publication statusPublished - 2021
Event54th Hawaii International Conference on System Sciences - HICSS 2021 - University of Hawaiʻi at Mānoa, Honolulu, United States
Duration: 04.01.202108.01.2021
Conference number: 54

    Research areas

  • Business informatics - Social Impact and Information Systems, digital donation, digital social innovation, homeless aid support, responsible research and innovation, value sensitive design