Metrics for Experimentation Programs: Categories, Benefits and Challenges

Research output: Contributions to collected editions/worksArticle in conference proceedingsResearchpeer-review

Authors

Experimentation programs are vital for enabling data-driven decision-making within product development. However, evaluating their overarching success remains a significant challenge. Current metrics, such as conversion rates, primarily focus on individual experiments, leaving a gap in assessing broader program efficiency and impact. This paper addresses this gap by presenting a structured overview and analysis of 18 program-level metrics, categorized into six domains: Volume, Outcome-Based, Quality, Engagement, Process Efficiency and Strategic Alignment. Metrics such as experimentation throughput, time-to-decision and experimentation coverage are examined for their implications on operational efficiency, cultural adoption, and strategic alignment. Based on interviews with 48 experimentation practitioners, this work provides a description of these metrics and discusses their benefits and challenges. The results offer actionable insights for advancing experimentation practices and aligning them with organizational goals.
Original languageEnglish
Title of host publicationAgile Processes in Software Engineering and Extreme Programming : 26th International Conference on Agile Software Development, XP 2025, Brugg-Windisch, Switzerland, June 2–5, 2025, Proceedings
EditorsSibylle Peter, Martin Kropp, Ademar Aguiar, Craig Anslow, Maria Ilaria Lunesu, Andrea Pinna
Number of pages15
Place of PublicationCham
PublisherSpringer Nature
Publication date2025
Pages210-225
ISBN (print)978-3-031-94543-4
ISBN (electronic)978-3-031-94544-1
DOIs
Publication statusPublished - 2025
Event26th International Conference on Agile Software Development - XP 2025 - Brugg-Windisch, Switzerland
Duration: 02.06.202505.06.2025

    Research areas

  • Business informatics - Continuous Experimentation, Experimentation Metrics, Program-Level Evaluation, A/B Testing