TY - CHAP

T1 - Stakeholder and Value Orientation in Digital Social Innovation

T2 - 54th Hawaii International Conference on System Sciences - HICSS 2021

AU - Gebken, Larissa

AU - Drews, Paul

AU - Schirmer, Ingrid

N1 - Conference code: 54

PY - 2021/1/1

Y1 - 2021/1/1

N2 - During the first wave of COVID-19 lockdowns, the infrastructure for supporting homeless neighbors disintegrated in many countries. As one important area of support, it became difficult to provide small donations to homeless neighbors. In an action design research-based project, as part of a national hackathon initiative and accelerator program, we contributed to the development of a digital donation concept. We frame this process as a digital social innovation for vulnerable people and highlight the need to consider stakeholder and value orientation during the design, implementation, and evaluation stages. Our findings include a reflection of the project course, a description of the developed concept, an analysis of how values shaped the design, and a formalization of learnings.

AB - During the first wave of COVID-19 lockdowns, the infrastructure for supporting homeless neighbors disintegrated in many countries. As one important area of support, it became difficult to provide small donations to homeless neighbors. In an action design research-based project, as part of a national hackathon initiative and accelerator program, we contributed to the development of a digital donation concept. We frame this process as a digital social innovation for vulnerable people and highlight the need to consider stakeholder and value orientation during the design, implementation, and evaluation stages. Our findings include a reflection of the project course, a description of the developed concept, an analysis of how values shaped the design, and a formalization of learnings.

KW - Business informatics

KW - Social Impact and Information Systems

KW - digital donation

KW - digital social innovation

KW - homeless aid support

KW - responsible research and innovation

KW - value sensitive design

UR - http://www.scopus.com/inward/record.url?scp=85108308890&partnerID=8YFLogxK

UR - https://www.mendeley.com/catalogue/6d48474d-0133-3ee2-90c9-762d103fd33c/

U2 - 10.24251/HICSS.2021.772

DO - 10.24251/HICSS.2021.772

M3 - Article in conference proceedings

T3 - Proceedings of the Annual Hawaii International Conference on System Sciences

SP - 6410

EP - 6419

BT - Proceedings of the 54th Annual Hawaii International Conference on System Sciences, HICSS 2021

A2 - Bui, Xuan Tung

PB - University of Hawaiʻi at Mānoa

CY - Honolulu

Y2 - 4 January 2021 through 8 January 2021

ER -