How to Measure the Speed of Enterprise IT? An Enterprise Architecture-based Case Study in a Very Large Enterprise

Research output: Contributions to collected editions/worksArticle in conference proceedingsResearchpeer-review

Authors

In most enterprises, the speed at which information technology (IT) is delivered becomes increasingly important. Lately, many enterprises strive to increase the speed of IT delivery, e.g. through the establishment of a bimodal or fast IT. However, research and practice lack a grounded understanding of how this speed can be defined or measured. This paper advances the understanding of how to measure the speed of enterprise IT while also considering the interdependence with IT quality, resources, costs and business value of IT. We categorize the speed of enterprise IT according to the phases plan, build and run. In our case study, we identified 10 activities to estimate and measure speed of enterprise IT in a very large enterprise based on expert interviews. We describe how the speed of enterprise can be measured in practice and identify factors that can speed up or slow down IT delivery. The findings identify options for increasing the speed through adapting the IT delivery in digital transformation (DT) projects as well though enterprise architecture management (EAM).
Original languageEnglish
Title of host publicationEnterprise Design, Operations, and Computing : 28th International Conference, EDOC 2024, Vienna, Austria, September 10–13, 2024, Revised Selected Papers
EditorsJose Borbinha, Tiago Prince Sales, Miguel Mira Da Silva, Henderik A. Proper, Marianne Schnellmann
Number of pages18
Place of PublicationCham
PublisherSpringer Schweiz
Publication date2025
Pages101-118
ISBN (print)978-3-031-78337-1
ISBN (electronic)978-3-031-78338-8
DOIs
Publication statusPublished - 2025
Event28th International Conference on Enterprise Design, Operations, and Computing - EDOC 2024 - Wien, Austria
Duration: 10.09.202413.09.2024

Bibliographical note

Publisher Copyright:
© The Author(s), under exclusive license to Springer Nature Switzerland AG 2025.

    Research areas

  • Bimodal IT, Digital Transformation, Enterprise Architecture (EA), Fast IT, IT Delivery, Speed of Enterprise IT
  • Business informatics

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