Stakeholder and Value Orientation in Digital Social Innovation: Designing a Digital Donation Concept to Support Homeless Neighbors

Publikation: Beiträge in SammelwerkenAufsätze in KonferenzbändenForschungbegutachtet


During the first wave of COVID-19 lockdowns, the infrastructure for supporting homeless neighbors disintegrated in many countries. As one important area of support, it became difficult to provide small donations to homeless neighbors. In an action design research-based project, as part of a national hackathon initiative and accelerator program, we contributed to the development of a digital donation concept. We frame this process as a digital social innovation for vulnerable people and highlight the need to consider stakeholder and value orientation during the design, implementation, and evaluation stages. Our findings include a reflection of the project course, a description of the developed concept, an analysis of how values shaped the design, and a formalization of learnings.
TitelProceedings of the 54th Annual Hawaii International Conference on System Sciences, HICSS 2021
HerausgeberXuan Tung Bui
Anzahl der Seiten10
VerlagUniversity of Hawaiʻi at Mānoa
ISBN (elektronisch)978-0-9981331-4-0
PublikationsstatusErschienen - 01.01.2021
Veranstaltung54th Annual Hawaii International Conference on System Sciences - HICSS 2021 - University of Hawaiʻi at Mānoa, Honolulu, USA / Vereinigte Staaten
Dauer: 04.01.202108.01.2021
Konferenznummer: 54

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