Pushing the Envelope: Creating Public Value in the Labor Market: An Empirical Study on the Role of Middle Managers
Research output: Journal contributions › Journal articles › Transfer
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In: International Journal of Public Administration, Vol. 32, No. 3-4, 2009, p. 274-312.
Research output: Journal contributions › Journal articles › Transfer
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TY - JOUR
T1 - Pushing the Envelope: Creating Public Value in the Labor Market
T2 - An Empirical Study on the Role of Middle Managers
AU - Meynhardt, Timo
AU - Metelmann, Jörg
PY - 2009
Y1 - 2009
N2 - This article analyzes public value creation by the German Federal Labour Agency (FLA) from a middle management perspective. We relate the role description of a public value manager by Mark Moore with middle management research inspired by Floyd and Wooldridge. As a result of a case study we conceptualize critical experience of middle management and its antecedents in balancing different value dimensions. The conflict potential is seen less in managing different expectations from the top and the front line, but rather in enacting an integrative public value manager role itself which requires significant adaptive and value-balancing work customarily attributed to professional (private) leadership.
AB - This article analyzes public value creation by the German Federal Labour Agency (FLA) from a middle management perspective. We relate the role description of a public value manager by Mark Moore with middle management research inspired by Floyd and Wooldridge. As a result of a case study we conceptualize critical experience of middle management and its antecedents in balancing different value dimensions. The conflict potential is seen less in managing different expectations from the top and the front line, but rather in enacting an integrative public value manager role itself which requires significant adaptive and value-balancing work customarily attributed to professional (private) leadership.
KW - Management studies
KW - role conflict
KW - public value
KW - middle management
KW - value-balancing leadership
UR - http://www.scopus.com/inward/record.url?scp=65449152181&partnerID=8YFLogxK
U2 - 10.1080/01900690902732806
DO - 10.1080/01900690902732806
M3 - Journal articles
VL - 32
SP - 274
EP - 312
JO - International Journal of Public Administration
JF - International Journal of Public Administration
SN - 0190-0692
IS - 3-4
ER -