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Empathic Healthcare Chatbots: Comparing the Effects of Emotional Expression and Caring Behavior

Activity: Talk or presentation › Conference Presentations › Research

Lennart Seitz - Speaker

13.12.2021

Event

42nd International Conference on Information Systems - ICIS 2021 TREOs: Building Sustainability and Resilience with IS: A Call for Action

12.12.21 → 15.12.21

Austin, Texas, United States

Event: Conference

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Journal of Business Research (Journal)

Seitz, L. (Reviewer)

2024

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Journal of Service Research (Journal)

Seitz, L. (Reviewer)

2024

Activity: Publication peer-review and editorial work › Peer review of publicationen › Research

‘Please, Just Make Service Faster’: When Human-likeness in Chatbots Backfires

Seitz, L. (Speaker)

24.05.2023

Activity: Talk or presentation › Conference Presentations › Research

International Journal of Human-Computer Interaction (Journal)

Seitz, L. (Reviewer)

2023

Activity: Publication peer-review and editorial work › Peer review of publicationen › Research

Does Anthropomorphism in Chatbots Enhance Customers' Willingness to Pay?

Seitz, L. (Speaker)

27.05.2022

Activity: Talk or presentation › Conference Presentations › Research

School of Management and Technology (Organisational unit)

Seitz, L. (Member)

2022 → …

Activity: Membership › Academic councils, panels and committees › Research

The Advance of Diagnosis Chatbots: Should We First Avoid Distrust Before We Focus on Trust?

Seitz, L. (Speaker), Woronkow, J. (Coauthor), Bekmeier-Feuerhahn, S. (Coauthor) & Gohil, K. (Coauthor)

16.06.2021

Activity: Talk or presentation › Conference Presentations › Research

Internet Research (Journal)

Seitz, L. (Reviewer)

2021

Activity: Publication peer-review and editorial work › Peer review of publicationen › Research

Journal of the Association for Information Science and Technology (Journal)

Seitz, L. (Reviewer)

2021

Activity: Publication peer-review and editorial work › Peer review of publicationen › Research

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