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Does Anthropomorphism in Chatbots Enhance Customers' Willingness to Pay?

Activity: Talk or presentation › Conference Presentations › Research

Lennart Seitz - Speaker

27.05.2022

Event

51. EMAC Annual Conference 2022

24.05.22 → 27.05.22

Budapest, Hungary

Event: Conference

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Activity: Publication peer-review and editorial work › Peer review of publicationen › Research

‘Please, Just Make Service Faster’: When Human-likeness in Chatbots Backfires

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International Journal of Human-Computer Interaction (Journal)

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School of Management and Technology (Organisational unit)

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The Advance of Diagnosis Chatbots: Should We First Avoid Distrust Before We Focus on Trust?

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Activity: Talk or presentation › Conference Presentations › Research

Internet Research (Journal)

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Activity: Publication peer-review and editorial work › Peer review of publicationen › Research

Journal of the Association for Information Science and Technology (Journal)

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Activity: Publication peer-review and editorial work › Peer review of publicationen › Research