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School of Management and Technology (Organisational unit)

Activity: Membership › Academic councils, panels and committees › Research

Lennart Seitz - Member

2022 → …

Related by researcher

Journal of Service Research (Journal)

Lennart Seitz (Reviewer)

2024

Activity: Publication peer-review and editorial work › Peer review of publicationen › Research

‘Please, Just Make Service Faster’: When Human-likeness in Chatbots Backfires

Lennart Seitz (Speaker)

24.05.2023

Activity: Talk or presentation › Conference Presentations › Research

International Journal of Human-Computer Interaction (Journal)

Lennart Seitz (Reviewer)

2023

Activity: Publication peer-review and editorial work › Peer review of publicationen › Research

Does Anthropomorphism in Chatbots Enhance Customers' Willingness to Pay?

Lennart Seitz (Speaker)

27.05.2022

Activity: Talk or presentation › Conference Presentations › Research

Empathic Healthcare Chatbots: Comparing the Effects of Emotional Expression and Caring Behavior

Lennart Seitz (Speaker)

13.12.2021

Activity: Talk or presentation › Conference Presentations › Research

The Advance of Diagnosis Chatbots: Should We First Avoid Distrust Before We Focus on Trust?

Lennart Seitz (Speaker), Julia Woronkow (Coauthor), Sigrid Bekmeier-Feuerhahn (Coauthor) & Krutika Gohil (Coauthor)

16.06.2021

Activity: Talk or presentation › Conference Presentations › Research

Internet Research (Journal)

Lennart Seitz (Reviewer)

2021

Activity: Publication peer-review and editorial work › Peer review of publicationen › Research

Journal of the Association for Information Science and Technology (Journal)

Lennart Seitz (Reviewer)

2021

Activity: Publication peer-review and editorial work › Peer review of publicationen › Research