OPERATIONALIZING DIGITAL TRANSFORMATION FROM MULTIPLE PERSPECTIVES

Research output: Contributions to collected editions/worksArticle in conference proceedingsResearchpeer-review

Authors

The ubiquity of information technology and the velocity of technological advancements threatens the existence of organizations. As a response, they invest in tremendous transformative actions, referred to as digital transformation (DT). Despite the increasing relevance of DT, we still miss an operationalization to advance DT theory and evaluate the progress of an organization’s transformative efforts. Through a literature review, we determine four perspectives and 15 sub-perspectives to address DT’s socio-technical character. Furthermore, we analyze literature from various disciplines to derive a motivation, definition, and operationalization examples for each perspective. Thereby, we discover that the level and type of operationalization strongly varies across the perspectives. Researchers can use the proposed perspectives, constructs, and operationalization examples as a starting point for the development of more sophisticated measurement models and DT theory. Practitioners can use them to evaluate the progress and success of a DT in their own organization.
Original languageEnglish
Title of host publicationPACIS 2022 proceedings
PublisherAIS eLibrary
Publication date2022
Article number1627
ISBN (electronic)978-1-958200-01-8
Publication statusPublished - 2022
Externally publishedYes
EventPacific Asia Conference on Information Systems - PACIS 2022: AI-IS-ASIA (ARTIFICIAL INTELLIGENCE, INFORMATION SYSTEMS, IN PACIFIC ASIA) - Virtual, Taipei and Sydney, Taiwan, Province of China
Duration: 05.07.202209.07.2022
https://pacis2022.aisconferences.org/

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