OPERATIONALIZING DIGITAL TRANSFORMATION FROM MULTIPLE PERSPECTIVES
Research output: Contributions to collected editions/works › Article in conference proceedings › Research › peer-review
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PACIS 2022 proceedings. AIS eLibrary, 2022. 1627.
Research output: Contributions to collected editions/works › Article in conference proceedings › Research › peer-review
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TY - CHAP
T1 - OPERATIONALIZING DIGITAL TRANSFORMATION FROM MULTIPLE PERSPECTIVES
AU - Böllmann, Roland
AU - Werner, Matthias
AU - Obermeier, Sebastian
AU - Ahlemann, Frederik
PY - 2022
Y1 - 2022
N2 - The ubiquity of information technology and the velocity of technological advancements threatens the existence of organizations. As a response, they invest in tremendous transformative actions, referred to as digital transformation (DT). Despite the increasing relevance of DT, we still miss an operationalization to advance DT theory and evaluate the progress of an organization’s transformative efforts. Through a literature review, we determine four perspectives and 15 sub-perspectives to address DT’s socio-technical character. Furthermore, we analyze literature from various disciplines to derive a motivation, definition, and operationalization examples for each perspective. Thereby, we discover that the level and type of operationalization strongly varies across the perspectives. Researchers can use the proposed perspectives, constructs, and operationalization examples as a starting point for the development of more sophisticated measurement models and DT theory. Practitioners can use them to evaluate the progress and success of a DT in their own organization.
AB - The ubiquity of information technology and the velocity of technological advancements threatens the existence of organizations. As a response, they invest in tremendous transformative actions, referred to as digital transformation (DT). Despite the increasing relevance of DT, we still miss an operationalization to advance DT theory and evaluate the progress of an organization’s transformative efforts. Through a literature review, we determine four perspectives and 15 sub-perspectives to address DT’s socio-technical character. Furthermore, we analyze literature from various disciplines to derive a motivation, definition, and operationalization examples for each perspective. Thereby, we discover that the level and type of operationalization strongly varies across the perspectives. Researchers can use the proposed perspectives, constructs, and operationalization examples as a starting point for the development of more sophisticated measurement models and DT theory. Practitioners can use them to evaluate the progress and success of a DT in their own organization.
KW - Business informatics
UR - https://aisel.aisnet.org/pacis2022/69/
M3 - Article in conference proceedings
BT - PACIS 2022 proceedings
PB - AIS eLibrary
T2 - Pacific Asia Conference on Information Systems - PACIS 2022
Y2 - 5 July 2022 through 9 July 2022
ER -