Organizational error management culture and its impact on performance: a two-study replication

Research output: Journal contributionsScientific review articlesResearch

Authors

The authors argue that a high-organizational error management culture, conceptualized to include norms and common practices in organizations (e.g., communicating about errors, detecting, analyzing, and correcting errors quickly), is pivotal to the reduction of negative and the promotion of positive error consequences. Organizational error management culture was positively related to firm performance across 2 studies conducted in 2 different European countries. On the basis of quantitative and qualitative cross-sectional data from 65 Dutch organizations, Study 1 revealed that organizational error management culture was significantly correlated with both organizational goal achievement and an objective indicator of economic performance. This finding was confirmed in Study 2, using change-of-profitability data from 47 German organizations. The results suggest that organizations may want to introduce organizational error management as a way to boost firm performance.
Original languageEnglish
JournalThe Journal of applied psychology
Volume90
Issue number6
Pages (from-to)1228-1240
Number of pages13
ISSN0021-9010
DOIs
Publication statusPublished - 11.2005
Externally publishedYes

    Research areas

  • Communication, Cross-Sectional Studies, Efficiency, Organizational, Germany, Humans, Netherlands, Organizational Culture, Organizational Objectives, Risk Management, Statistics as Topic
  • Business psychology

Documents

DOI

Recently viewed

Publications

  1. Spectra of the planar Multipole Resonance Probe determined by a Kinetic Model
  2. Prozessoptimierung macht stark
  3. Observations of Microstructure-Oriented Crack Growth in a Cast Mg-Al-Ba-Ca Alloy under Tension, Compression and Fatigue
  4. Impacts of software and its engineering on the carbon footprint of ICT
  5. Context in natural-language communication
  6. Mehrsprachigkeit und Interkulturalität in Fremdsprachenportfolios
  7. A Reference Model for Data-driven Business Model Innovation Initiatives in Incumbent Firms
  8. Multiplexed supply of a MISO wireless power transfer system for battery-free wireless sensors
  9. Scenario modeling of ammonia emissions from surface applied urea under temperate conditions
  10. Aufgaben 2.0
  11. Moving Around Myanmar
  12. Comparing self-reported and O*NET-based assessments of job control as predictors of self-rated health for non-Hispanic whites and racial/ethnic minorities
  13. Methodology for Integrating Biomimetic Beams in Abstracted Topology Optimization Results
  14. Scoping Review of Existing Evaluations of Smokeless Tobacco Control Policies
  15. Sufficiency as relations of enoughness
  16. Forced Migrants as ‘Illegal’ Migrants
  17. Visualizations of projected rainfall change in the United Kingdom
  18. Participation as a Mode of Conflict
  19. Das Schreiben, das Interpretieren, die Tatsachen
  20. Rule-based analysis of throughfall kinetic energy to evaluate biotic and abiotic factor thresholds to mitigate erosive power
  21. Impact of anthropogenic input on physicochemical parameters and trace metals in marine surface sediments of Bay of Bengal off Chennai, India
  22. Integrativ managen
  23. Terry Erwin’s legacy
  24. Power and Policies in and by the Arts - Introduction
  25. Risk Aversion and Worker Sorting into Public Sector Employment
  26. Accumulation and Subjectivity