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Implementing ERP systems in multinational projects: implications for cultural aspects and the implementation process

Research output: Contributions to collected editions/works › Chapter › peer-review

Standard

Implementing ERP systems in multinational projects: implications for cultural aspects and the implementation process. / Knöll, Heinz-Dieter; Kühl, Lukas W. H.; Kühl, Roland W. A. et al.
Enterprise resource planning for global economics: Managerial Issues and Challenges. ed. / Carlos Ferran; Ricardo Salim Kuossa. Hershey, PA: IGI Global Publishing, 2008. p. 252-288.

Research output: Contributions to collected editions/works › Chapter › peer-review

Harvard

Knöll, H-D, Kühl, LWH, Kühl, RWA & Moreton, R 2008, Implementing ERP systems in multinational projects: implications for cultural aspects and the implementation process. in C Ferran & R Salim Kuossa (eds), Enterprise resource planning for global economics: Managerial Issues and Challenges. IGI Global Publishing, Hershey, PA, pp. 252-288. https://doi.org/10.4018/978-1-59904-531-3.ch014

APA

Knöll, H.-D., Kühl, L. W. H., Kühl, R. W. A., & Moreton, R. (2008). Implementing ERP systems in multinational projects: implications for cultural aspects and the implementation process. In C. Ferran, & R. Salim Kuossa (Eds.), Enterprise resource planning for global economics: Managerial Issues and Challenges (pp. 252-288). IGI Global Publishing. https://doi.org/10.4018/978-1-59904-531-3.ch014

Vancouver

Knöll HD, Kühl LWH, Kühl RWA, Moreton R. Implementing ERP systems in multinational projects: implications for cultural aspects and the implementation process. In Ferran C, Salim Kuossa R, editors, Enterprise resource planning for global economics: Managerial Issues and Challenges. Hershey, PA: IGI Global Publishing. 2008. p. 252-288 doi: 10.4018/978-1-59904-531-3.ch014

Bibtex

@inbook{bee3fc72b7ce4bad85796626c5d9262d,
title = "Implementing ERP systems in multinational projects: implications for cultural aspects and the implementation process",
abstract = "In this chapter we present the factors for the success of ERP implementation projects. In the first section, we present the outcome of three surveys on the process and success factors for ERP projects. The first survey was undertaken in 2003 in Germany, the second in 2004 in the United States, and the third in 2006 in Turkey. The results are discussed in light of Hofstede's model of cultural factors. In the second section we evaluate common ERP lifecycle models. In spite of the great variety of potential advantages, it is also necessary to illuminate the real effects of standard ERP software in practice. Recent studies have revealed that 81% of German companies interviewed using SAP do not fully exploit the software's ability to optimize business processes, though 61% stated that SAP offers very good process optimization opportunities (Ploenzke, 2000). Therefore we evaluated popular lifecycle models with respect to their suitability to implement standard software in a process-driven way (Kuehl & Knoell, 2002). In the third section we present a semi-process-oriented approach lifecycle model for the implementation and release changeover of ERP systems. This lifecycle model was developed from the authors' experience in practice, and its practical relevance was evaluated in real-world projects. This approach is also assessed in light of the criteria presented in the second section.",
keywords = "Business informatics",
author = "Heinz-Dieter Kn{\"o}ll and K{\"u}hl, {Lukas W. H.} and K{\"u}hl, {Roland W. A.} and Robert Moreton",
year = "2008",
doi = "10.4018/978-1-59904-531-3.ch014",
language = "English",
isbn = "978-159904531-3",
pages = "252--288",
editor = "Carlos Ferran and {Salim Kuossa}, Ricardo",
booktitle = "Enterprise resource planning for global economics",
publisher = "IGI Global Publishing",
address = "United States",

}

RIS

TY - CHAP

T1 - Implementing ERP systems in multinational projects

T2 - implications for cultural aspects and the implementation process

AU - Knöll, Heinz-Dieter

AU - Kühl, Lukas W. H.

AU - Kühl, Roland W. A.

AU - Moreton, Robert

PY - 2008

Y1 - 2008

N2 - In this chapter we present the factors for the success of ERP implementation projects. In the first section, we present the outcome of three surveys on the process and success factors for ERP projects. The first survey was undertaken in 2003 in Germany, the second in 2004 in the United States, and the third in 2006 in Turkey. The results are discussed in light of Hofstede's model of cultural factors. In the second section we evaluate common ERP lifecycle models. In spite of the great variety of potential advantages, it is also necessary to illuminate the real effects of standard ERP software in practice. Recent studies have revealed that 81% of German companies interviewed using SAP do not fully exploit the software's ability to optimize business processes, though 61% stated that SAP offers very good process optimization opportunities (Ploenzke, 2000). Therefore we evaluated popular lifecycle models with respect to their suitability to implement standard software in a process-driven way (Kuehl & Knoell, 2002). In the third section we present a semi-process-oriented approach lifecycle model for the implementation and release changeover of ERP systems. This lifecycle model was developed from the authors' experience in practice, and its practical relevance was evaluated in real-world projects. This approach is also assessed in light of the criteria presented in the second section.

AB - In this chapter we present the factors for the success of ERP implementation projects. In the first section, we present the outcome of three surveys on the process and success factors for ERP projects. The first survey was undertaken in 2003 in Germany, the second in 2004 in the United States, and the third in 2006 in Turkey. The results are discussed in light of Hofstede's model of cultural factors. In the second section we evaluate common ERP lifecycle models. In spite of the great variety of potential advantages, it is also necessary to illuminate the real effects of standard ERP software in practice. Recent studies have revealed that 81% of German companies interviewed using SAP do not fully exploit the software's ability to optimize business processes, though 61% stated that SAP offers very good process optimization opportunities (Ploenzke, 2000). Therefore we evaluated popular lifecycle models with respect to their suitability to implement standard software in a process-driven way (Kuehl & Knoell, 2002). In the third section we present a semi-process-oriented approach lifecycle model for the implementation and release changeover of ERP systems. This lifecycle model was developed from the authors' experience in practice, and its practical relevance was evaluated in real-world projects. This approach is also assessed in light of the criteria presented in the second section.

KW - Business informatics

UR - http://www.scopus.com/inward/record.url?scp=84900578296&partnerID=8YFLogxK

U2 - 10.4018/978-1-59904-531-3.ch014

DO - 10.4018/978-1-59904-531-3.ch014

M3 - Chapter

SN - 978-159904531-3

SN - 9781616926335

SP - 252

EP - 288

BT - Enterprise resource planning for global economics

A2 - Ferran, Carlos

A2 - Salim Kuossa, Ricardo

PB - IGI Global Publishing

CY - Hershey, PA

ER -

Other publications by the same author(s)

Genetic Implications of Chemical and Textural Properties of Some Fra Mauro Breccias (Apollo 14)

Knöll, H.-D. & Stöffler, D., 1978, XI GENERAL MEETING OF INTERNATIONAL MINERALOGICAL ASSOCIATION : Abstracts, Volum III, Nvosibirsk, 4.-10. September 1978. Novosibirsk: USSR Academy of Science, p. 28-29 2 p. III

Research output: Contributions to collected editions/works › Published abstract in conference proceedings › Research › peer-review

Genetic Implications of Chemical and Textural Properties of Some Fra Mauro Breccias (Apollo 14)

Knöll, H.-D., Stöffler, D., Bierhaus, E. & Liening, M., 1980, Cosmic Mineralogy: Proceedings of the XI Geneal Meeting of IMA, Nvosibirsk, 4.-10. September 1978. Leningrad: USSR Academy of Science, p. 15-24 10 p.

Research output: Contributions to collected editions/works › Article in conference proceedings › Research › peer-review

A Graphic Language for Business Application Systems to Improve Communication Concerning Requirements Specification with the User

Knöll, H.-D. & Suk, W., 01.10.1989, In: Software Engineering Notes. 14, 6, p. 58-60 3 p.

Research output: Journal contributions › Journal articles › Research

A matrix of evaluation and comparsion of Case-Based Reasoning (CBR) software tools to facilitate understanding and appreciation

Husein, T., Moreton, R., Sloane, A. & Knöll, H.-D., 1999, Proceedings. World Multiconference on Systemics, Cybernetics and Informatics: Volume 3: Virtual engineering and emergent computing. Torres, M. (ed.). Orlando: International Institute of Informatics and Systemics, p. 334-339 6 p.

Research output: Contributions to collected editions/works › Article in conference proceedings › Research › peer-review

An evaluation of BPR methodologies adopting NIMSAD: A systematic framework for understanding and evaluating methodologies

Husein, T., Moreton, R., Sloane, A. & Knöll, H.-D., 1999, World Multiconference on Systemics, Cybernetics and Informatics: Volume 1: Information systems. Callaos, N. (ed.). Orlando: International Institute of Informatics and Systemics, p. 205-213 9 p.

Research output: Contributions to collected editions/works › Article in conference proceedings › Research › peer-review

DOI

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