Don't be upset! Can cars regulate anger by communication?
Research output: Contributions to collected editions/works › Article in conference proceedings › Research › peer-review
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Human Factors of Systems and Technology: on the occasion of the Human Factors and Ergonomics Society Europe Chapter Annual Meeting in Leeds, England, October 2011. ed. / Dick de Waard; Natasha Merat; Hamish Jamson; Yvonne Barnard; Oliver Carsten. Shaker Publishing, 2012. p. 223-234.
Research output: Contributions to collected editions/works › Article in conference proceedings › Research › peer-review
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}
RIS
TY - CHAP
T1 - Don't be upset! Can cars regulate anger by communication?
AU - Wollstädter, Sabine
AU - Pfister, Hans-Rüdiger
AU - Vollrath, Mark
AU - Höger, Rainer
PY - 2012
Y1 - 2012
N2 - In a driving simulator study we explore several strategies targeted to regulate drivers’ anger via particular communications initiated by the car. The simulator drive included several critical driving events as well as several emotion regulation strategies initiated by the system. The events impeded drivers’ progress towards their destination, and were caused by another driver. Following a driving event the driver was involved with one out of four different communication strategies. One strategy was based on the idea to change the nature of the current driving situation by providing an alternate route (Situation Modification). A second strategy tried to shift drivers’ attention to a non-driving related topic (Attentional Deployment). A third strategy induced an alternate interpretation of the emotion eliciting event (Cognitive Change). The fourth strategy attempted to modulate drivers’ affective state using a relaxation technique (Response Modulation). All strategies included in the study are concerned with down-regulating emotions that typically have a negative valence such as anxiety, fear, sadness, and anger. Participants rated their experienced emotion via the Self Assessment Manikin. Preliminary results indicate that under some conditions a technical system such as a car may be able to modify drivers’ affective state.
AB - In a driving simulator study we explore several strategies targeted to regulate drivers’ anger via particular communications initiated by the car. The simulator drive included several critical driving events as well as several emotion regulation strategies initiated by the system. The events impeded drivers’ progress towards their destination, and were caused by another driver. Following a driving event the driver was involved with one out of four different communication strategies. One strategy was based on the idea to change the nature of the current driving situation by providing an alternate route (Situation Modification). A second strategy tried to shift drivers’ attention to a non-driving related topic (Attentional Deployment). A third strategy induced an alternate interpretation of the emotion eliciting event (Cognitive Change). The fourth strategy attempted to modulate drivers’ affective state using a relaxation technique (Response Modulation). All strategies included in the study are concerned with down-regulating emotions that typically have a negative valence such as anxiety, fear, sadness, and anger. Participants rated their experienced emotion via the Self Assessment Manikin. Preliminary results indicate that under some conditions a technical system such as a car may be able to modify drivers’ affective state.
KW - Business psychology
UR - http://www.hfes-europe.org/books/humsystech.htm
M3 - Article in conference proceedings
SN - 978-90-423-0416-1
SP - 223
EP - 234
BT - Human Factors of Systems and Technology
A2 - de Waard, Dick
A2 - Merat, Natasha
A2 - Jamson, Hamish
A2 - Barnard, Yvonne
A2 - Carsten, Oliver
PB - Shaker Publishing
T2 - Human Factors of Systems and Technology - 2013
Y2 - 19 October 2011 through 21 October 2011
ER -