Don't be upset! Can cars regulate anger by communication?

Publikation: Beiträge in SammelwerkenAufsätze in KonferenzbändenForschungbegutachtet

Standard

Don't be upset! Can cars regulate anger by communication? / Wollstädter, Sabine; Pfister, Hans-Rüdiger; Vollrath, Mark et al.
Human Factors of Systems and Technology: on the occasion of the Human Factors and Ergonomics Society Europe Chapter Annual Meeting in Leeds, England, October 2011. Hrsg. / Dick de Waard; Natasha Merat; Hamish Jamson; Yvonne Barnard; Oliver Carsten. Shaker Publishing, 2012. S. 223-234.

Publikation: Beiträge in SammelwerkenAufsätze in KonferenzbändenForschungbegutachtet

Harvard

Wollstädter, S, Pfister, H-R, Vollrath, M & Höger, R 2012, Don't be upset! Can cars regulate anger by communication? in D de Waard, N Merat, H Jamson, Y Barnard & O Carsten (Hrsg.), Human Factors of Systems and Technology: on the occasion of the Human Factors and Ergonomics Society Europe Chapter Annual Meeting in Leeds, England, October 2011. Shaker Publishing, S. 223-234, Human Factors of Systems and Technology - 2013, Leeds, Großbritannien / Vereinigtes Königreich, 19.10.11.

APA

Wollstädter, S., Pfister, H.-R., Vollrath, M., & Höger, R. (2012). Don't be upset! Can cars regulate anger by communication? In D. de Waard, N. Merat, H. Jamson, Y. Barnard, & O. Carsten (Hrsg.), Human Factors of Systems and Technology: on the occasion of the Human Factors and Ergonomics Society Europe Chapter Annual Meeting in Leeds, England, October 2011 (S. 223-234). Shaker Publishing.

Vancouver

Wollstädter S, Pfister HR, Vollrath M, Höger R. Don't be upset! Can cars regulate anger by communication? in de Waard D, Merat N, Jamson H, Barnard Y, Carsten O, Hrsg., Human Factors of Systems and Technology: on the occasion of the Human Factors and Ergonomics Society Europe Chapter Annual Meeting in Leeds, England, October 2011. Shaker Publishing. 2012. S. 223-234

Bibtex

@inbook{ed9b5248bae649d5951ccd81b7f3cda8,
title = "Don't be upset! Can cars regulate anger by communication?",
abstract = "In a driving simulator study we explore several strategies targeted to regulate drivers{\textquoteright} anger via particular communications initiated by the car. The simulator drive included several critical driving events as well as several emotion regulation strategies initiated by the system. The events impeded drivers{\textquoteright} progress towards their destination, and were caused by another driver. Following a driving event the driver was involved with one out of four different communication strategies. One strategy was based on the idea to change the nature of the current driving situation by providing an alternate route (Situation Modification). A second strategy tried to shift drivers{\textquoteright} attention to a non-driving related topic (Attentional Deployment). A third strategy induced an alternate interpretation of the emotion eliciting event (Cognitive Change). The fourth strategy attempted to modulate drivers{\textquoteright} affective state using a relaxation technique (Response Modulation). All strategies included in the study are concerned with down-regulating emotions that typically have a negative valence such as anxiety, fear, sadness, and anger. Participants rated their experienced emotion via the Self Assessment Manikin. Preliminary results indicate that under some conditions a technical system such as a car may be able to modify drivers{\textquoteright} affective state.",
keywords = "Business psychology",
author = "Sabine Wollst{\"a}dter and Hans-R{\"u}diger Pfister and Mark Vollrath and Rainer H{\"o}ger",
year = "2012",
language = "English",
isbn = "978-90-423-0416-1",
pages = "223--234",
editor = "{de Waard}, Dick and Natasha Merat and Hamish Jamson and Yvonne Barnard and Oliver Carsten",
booktitle = "Human Factors of Systems and Technology",
publisher = "Shaker Publishing",
address = "Netherlands",
note = "Human Factors of Systems and Technology - 2013 ; Conference date: 19-10-2011 Through 21-10-2011",

}

RIS

TY - CHAP

T1 - Don't be upset! Can cars regulate anger by communication?

AU - Wollstädter, Sabine

AU - Pfister, Hans-Rüdiger

AU - Vollrath, Mark

AU - Höger, Rainer

PY - 2012

Y1 - 2012

N2 - In a driving simulator study we explore several strategies targeted to regulate drivers’ anger via particular communications initiated by the car. The simulator drive included several critical driving events as well as several emotion regulation strategies initiated by the system. The events impeded drivers’ progress towards their destination, and were caused by another driver. Following a driving event the driver was involved with one out of four different communication strategies. One strategy was based on the idea to change the nature of the current driving situation by providing an alternate route (Situation Modification). A second strategy tried to shift drivers’ attention to a non-driving related topic (Attentional Deployment). A third strategy induced an alternate interpretation of the emotion eliciting event (Cognitive Change). The fourth strategy attempted to modulate drivers’ affective state using a relaxation technique (Response Modulation). All strategies included in the study are concerned with down-regulating emotions that typically have a negative valence such as anxiety, fear, sadness, and anger. Participants rated their experienced emotion via the Self Assessment Manikin. Preliminary results indicate that under some conditions a technical system such as a car may be able to modify drivers’ affective state.

AB - In a driving simulator study we explore several strategies targeted to regulate drivers’ anger via particular communications initiated by the car. The simulator drive included several critical driving events as well as several emotion regulation strategies initiated by the system. The events impeded drivers’ progress towards their destination, and were caused by another driver. Following a driving event the driver was involved with one out of four different communication strategies. One strategy was based on the idea to change the nature of the current driving situation by providing an alternate route (Situation Modification). A second strategy tried to shift drivers’ attention to a non-driving related topic (Attentional Deployment). A third strategy induced an alternate interpretation of the emotion eliciting event (Cognitive Change). The fourth strategy attempted to modulate drivers’ affective state using a relaxation technique (Response Modulation). All strategies included in the study are concerned with down-regulating emotions that typically have a negative valence such as anxiety, fear, sadness, and anger. Participants rated their experienced emotion via the Self Assessment Manikin. Preliminary results indicate that under some conditions a technical system such as a car may be able to modify drivers’ affective state.

KW - Business psychology

UR - http://www.hfes-europe.org/books/humsystech.htm

M3 - Article in conference proceedings

SN - 978-90-423-0416-1

SP - 223

EP - 234

BT - Human Factors of Systems and Technology

A2 - de Waard, Dick

A2 - Merat, Natasha

A2 - Jamson, Hamish

A2 - Barnard, Yvonne

A2 - Carsten, Oliver

PB - Shaker Publishing

T2 - Human Factors of Systems and Technology - 2013

Y2 - 19 October 2011 through 21 October 2011

ER -