Lennart Seitz
- 2024
Journal of Service Research (Journal)
Lennart Seitz (Reviewer)
2024Activity: Publication peer-review and editorial work › Peer review of publicationen › Research
- 2023
‘Please, Just Make Service Faster’: When Human-likeness in Chatbots Backfires
Lennart Seitz (Speaker)
24.05.2023Activity: Talk or presentation › Conference Presentations › Research
International Journal of Human-Computer Interaction (Journal)
Lennart Seitz (Reviewer)
2023Activity: Publication peer-review and editorial work › Peer review of publicationen › Research
- 2022
Does Anthropomorphism in Chatbots Enhance Customers' Willingness to Pay?
Lennart Seitz (Speaker)
27.05.2022Activity: Talk or presentation › Conference Presentations › Research
School of Management and Technology (Organisational unit)
Lennart Seitz (Member)
2022 → …Activity: Membership › Academic councils, panels and committees › Research
- 2021
Empathic Healthcare Chatbots: Comparing the Effects of Emotional Expression and Caring Behavior
Lennart Seitz (Speaker)
13.12.2021Activity: Talk or presentation › Conference Presentations › Research
The Advance of Diagnosis Chatbots: Should We First Avoid Distrust Before We Focus on Trust?
Lennart Seitz (Speaker), Julia Woronkow (Coauthor), Sigrid Bekmeier-Feuerhahn (Coauthor) & Krutika Gohil (Coauthor)
16.06.2021Activity: Talk or presentation › Conference Presentations › Research
Internet Research (Journal)
Lennart Seitz (Reviewer)
2021Activity: Publication peer-review and editorial work › Peer review of publicationen › Research
Journal of the Association for Information Science and Technology (Journal)
Lennart Seitz (Reviewer)
2021Activity: Publication peer-review and editorial work › Peer review of publicationen › Research