Zur Qualitätsbeurteilung von professionellen Telefongesprächen in Callcentern: Überlegungen zu interkulturellen Servicegesprächen
Research output: Contributions to collected editions/works › Article in conference proceedings › Research
Authors
| Original language | German |
|---|---|
| Title of host publication | Klangsprache im Fremdsprachenunterricht |
| Editors | Ljudmila Velickova, Elena Petrocenko |
| Volume | VI |
| Publisher | Universität Woronesch |
| Publication date | 2011 |
| Pages | 34-42 |
| ISBN (print) | 978-5-927318-76-6 |
| Publication status | Published - 2011 |
| Event | 6. Internationales Phonetisches Symposium ,,Klangsprache im Fremdsprachenunterricht" 1999 - Woronesh, Russian Federation Duration: 31.12.1999 → … Conference number: 6 |
- Didactics of the German language