How to Measure the Speed of Enterprise IT? An Enterprise Architecture-based Case Study in a Very Large Enterprise
Research output: Contributions to collected editions/works › Article in conference proceedings › Research › peer-review
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Enterprise Design, Operations, and Computing. : 28th International Conference, EDOC 2024, Vienna, Austria, September 10–13, 2024, Revised Selected Papers. ed. / Jose Borbinha; Tiago Prince Sales; Miguel Mira Da Silva; Henderik A. Proper; Marianne Schnellmann. Springer, 2025. p. 101-118 (Lecture Notes in Computer Science (LNCS); Vol. 15409).
Research output: Contributions to collected editions/works › Article in conference proceedings › Research › peer-review
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RIS
TY - CHAP
T1 - How to Measure the Speed of Enterprise IT?
T2 - An Enterprise Architecture-based Case Study in a Very Large Enterprise
AU - Kanin, Oleg
AU - Drews, Paul
PY - 2025
Y1 - 2025
N2 - In most enterprises, the speed at which information technology (IT) is delivered becomes increasingly important. Lately, many enterprises strive to increase the speed of IT delivery, e.g. through the establishment of a bimodal or fast IT. However, research and practice lack a grounded understanding of how this speed can be defined or measured. This paper advances the understanding of how to measure the speed of enterprise IT while also considering the interdependence with IT quality, resources, costs and business value of IT. We categorize the speed of enterprise IT according to the phases plan, build and run. In our case study, we identified 10 activities to estimate and measure speed of enterprise IT in a very large enterprise based on expert interviews. We describe how the speed of enterprise can be measured in practice and identify factors that can speed up or slow down IT delivery. The findings identify options for increasing the speed through adapting the IT delivery in digital transformation (DT) projects as well though enterprise architecture management (EAM).
AB - In most enterprises, the speed at which information technology (IT) is delivered becomes increasingly important. Lately, many enterprises strive to increase the speed of IT delivery, e.g. through the establishment of a bimodal or fast IT. However, research and practice lack a grounded understanding of how this speed can be defined or measured. This paper advances the understanding of how to measure the speed of enterprise IT while also considering the interdependence with IT quality, resources, costs and business value of IT. We categorize the speed of enterprise IT according to the phases plan, build and run. In our case study, we identified 10 activities to estimate and measure speed of enterprise IT in a very large enterprise based on expert interviews. We describe how the speed of enterprise can be measured in practice and identify factors that can speed up or slow down IT delivery. The findings identify options for increasing the speed through adapting the IT delivery in digital transformation (DT) projects as well though enterprise architecture management (EAM).
KW - Business informatics
KW - Informatics
UR - https://link.springer.com/chapter/10.1007/978-3-031-78338-8_6
U2 - 10.1007/978-3-031-78338-8_6
DO - 10.1007/978-3-031-78338-8_6
M3 - Article in conference proceedings
SN - 978-3-031-78337-1
T3 - Lecture Notes in Computer Science (LNCS)
SP - 101
EP - 118
BT - Enterprise Design, Operations, and Computing.
A2 - Borbinha, Jose
A2 - Sales, Tiago Prince
A2 - Da Silva, Miguel Mira
A2 - Proper, Henderik A.
A2 - Schnellmann, Marianne
PB - Springer
ER -