1. //
  2. Start
  3. //
  4. Publications
  5. //
  6. Don’t underestimate the problems of user...
  7. //

Don’t underestimate the problems of user centredness in software development projectsthere are many!?

Research output: Journal contributions › Journal articles › Research › peer-review

Authors

  • Torsten Heinbokel
  • Sabine Sonnentag
  • Michael Frese
  • Wolfgang Stolte
  • Felix C. Brodbeck
On the basis of a longitudinal field study of 29 commercial software development projects, the pros and cons of user centredness in software development were analysed. We looked at two concepts: user participation-an organizational device-involving a user representative in the team, and user orientation-a cognitive-emotional concept-which pertains to positive attitudes towards users. Both were found to be associated with project difficulties relating to process and product quality as well as overall project success. We suggest that the issue is no longer whether or not to involve users, but instead to develop a realistic understanding of the difficulties associated with user centredness. © 1996 Taylor & Francis Ltd.
Original languageEnglish
JournalBehaviour and Information Technology
Volume15
Issue number4
Pages (from-to)226-236
Number of pages11
ISSN0144-929X
DOIs
Publication statusPublished - 01.01.1996
Externally publishedYes

Related by journal

Exploration strategies, performance, and error consequences when learning a complex computer task

Van Der Linden, D., Sonnentag, S., Frese, M. & Van Dyck, C., 2001, In: Behaviour and Information Technology. 20, 3, p. 189-198 10 p.

Research output: Journal contributions › Journal articles › Research › peer-review

Guest editorial: Integrating organizational and cognitive approaches towards computer-based systems?

Clegg, C. W. & Frese, M., 01.01.1996, In: Behaviour and Information Technology. 15, 4, p. 203-204 2 p.

Research output: Journal contributions › Other (editorial matter etc.) › Research

Some surprising differences between novice and expert errors in computerized office work

Prümper, J., Zapf, D., Brodbeck, F. C. & Frese, M., 01.11.1992, In: Behaviour and Information Technology. 11, 6, p. 319-328 10 p.

Research output: Journal contributions › Journal articles › Research › peer-review

The effects of an active development of the mental model in the training process: Experimental results in a word processing system

Frese, M., Albrecht, K., Altmann, A., Lang, J., Papstein, P. V., Peyerl, R., Prümper, J., Schulte-Göcking, H., Wankmüller, I. & Wendel, R., 01.07.1988, In: Behaviour and Information Technology. 7, 3, p. 295-304 10 p.

Research output: Journal contributions › Journal articles › Research › peer-review

Other publications by the same author(s)

Overcoming poverty and unemployment: The transfer dynamics of entrepreneurship training

Peschmann, J., Gielnik, M., Frese, M. & Bischoff, K. M., 2025, (Accepted/In press) In: Journal of Applied Psychology. 2025

Research output: Journal contributions › Journal articles › Research › peer-review

Decoding evidence-based entrepreneurship: A systematic review of meta-analytic choices and reporting

Rauch, A., Saeed, S. & Frese, M., 2025, In: Journal of Small Business Management. 63, 4, p. 1783-1829 47 p.

Research output: Journal contributions › Journal articles › Research › peer-review

Different approaches to learning from errors: Comparing the effectiveness of high reliability and error management approaches

Klamar, A., Horvath, D., Frese, M. & Keith, N., 01.09.2024, In: Safety Science. 177, 15 p., 106578.

Research output: Journal contributions › Journal articles › Research › peer-review

Learning from African entrepreneurship—on the psychological function of entrepreneurial preparedness

Frese, M., 12.2024, In: Small Business Economics. 63, 4, p. 1365-1380 16 p.

Research output: Journal contributions › Journal articles › Research › peer-review

Creativity in entrepreneurship: Dancing between nothing and structure

Hubner-Benz, S. & Frese, M., 01.01.2023, Handbook of Organizational Creativity: Leadership, Interventions, and Macro Level Issues. Reiter-Palmon, R. & Hunter, S. (eds.). Second Edition ed. Elsevier B.V., p. 377-392 16 p.

Research output: Contributions to collected editions/works › Chapter › peer-review

DOI

Recently viewed

Activities

  1. Memory Acts: Memory without Representation.: Theoretical and Methodological Suggestions
  2. I Am Behind the Screen: Understanding the Invisible Work of Content Moderators on Digital Platforms
  3. Maximum-Likelihood-Based Panel Cointegration Test with Linear Time Trend and Fisher Hypothesis
  4. Collaborative modeling in climatic change adaptation and energy transformation.
  5. Ludotopia – Workshop on Spaces, Places and Territories in Computer Games
  6. Tracking, Targeting, Predicting: Epistemological, Ontological and Biopolitical Dimensions of Techno-Security - 2013
  7. Orientation workshop on "historical research projects using geographical data and GIS technology" - 2013
  8. Identification in closed loop
  9. Alterations of a visual and how they work for and at the boundaries of an interorganizational team: A multimodal exploration
  10. Coding feedback in an online- and video-based learning environment during a field experience
  11. Assessing cognitive abilities for L2 learning: A review of accessible tools
  12. diffractions and the (un-)making of difference - 2020
  13. Connecting Patterns: Sustainability and the Culture of Complexity
  14. 27th International Conference on System Theory, Control and Computing - ICSTCC 2023
  15. GET.ON PAPP: Feasibility of a mobile application for panic with and without agoraphobia
  16. Judgement Practices in the Artistic Field
  17. How stereotypes affect grading and tutorial feedback: Shifting evaluations or shifting standards?
  18. Swarming. Science Fact and Science Fiction of Distributed Intelligence
  19. Towards a fully-automated adaptive e-learning environment: A predictive model for difficulty generating factors in gap-filling activities that target English tense-aspect-mood
  20. The global classroom. Introduction, presenation and workshop: Introduction, presenation and workshop

Publications

  1. Control of an Electromagnetic Linear Actuator Using Flatness Property and Systems Inversion
  2. A PHENOMENOGRAPHICAL STUDY OF CHILDRENS’ SPATIAL THOUGHT WHILE USING MAPS IN REAL SPACES
  3. Parking space management through deep learning – an approach for automated, low-cost and scalable real-time detection of parking space occupancy
  4. Automated Invoice Processing: Machine Learning-Based Information Extraction for Long Tail Suppliers
  5. On the Functional Controllability Using a Geometric Approach together with a Decoupled MPC for Motion Control in Robotino
  6. Nonlinear PD fault-tolerant control for dynamic positioning of ships with actuator constraints
  7. Robust decoupling through algebraic output feedback in manipulation systems
  8. Changes in the Complexity of Limb Movements during the First Year of Life across Different Tasks
  9. Universal Threshold Calculation for Fingerprinting Decoders using Mixture Models
  10. Introducing split orders and optimizing operational policies in robotic mobile fulfillment systems
  11. Can measurement errors explain variance in the relationship between muscle- and tendon stiffness and range of motion?—a blinded reliability and objectivity study
  12. A statistical study of the spatial evolution of shock acceleration efficiency for 5 MeV protons and subsequent particle propagation
  13. Identification of conductive fiber parameters with transcutaneous electrical nerve stimulation signal using RLS algorithm
  14. A Lyapunov based PI controller with an anti-windup scheme for a purification process of potable water
  15. Age effects on controlling tools with sensorimotor transformations
  16. A Study on the Performance of Adaptive Neural Networks for Haze Reduction with a Focus on Precision
  17. Towards an Interoperable Ecosystem of AI and LT Platforms: A Roadmap for the Implementation of Different Levels of Interoperability
  18. Practice and carryover effects when using small interaction devices
  19. Machine Learning and Knowledge Discovery in Databases
  20. Evaluating structural and compositional canopy characteristics to predict the light-demand signature of the forest understorey in mixed, semi-natural temperate forests
  21. A cascade controller structure using an internal PID controller for a hybrid piezo-hydraulic actuator in camless internal combustion engines
  22. Continuous and Discrete Concepts for Detecting Transport Barriers in the Planar Circular Restricted Three Body Problem
  23. A Hermeneutic Interpretation of Concepts in a Cooperative Multicultural Working Project
  24. Neural relational inference for disaster multimedia retrieval