Don’t underestimate the problems of user centredness in software development projectsthere are many!?

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Don’t underestimate the problems of user centredness in software development projectsthere are many!? / Heinbokel, Torsten; Sonnentag, Sabine; Frese, Michael et al.
In: Behaviour and Information Technology, Vol. 15, No. 4, 01.01.1996, p. 226-236.

Research output: Journal contributionsJournal articlesResearchpeer-review

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Heinbokel T, Sonnentag S, Frese M, Stolte W, Brodbeck FC. Don’t underestimate the problems of user centredness in software development projectsthere are many!? Behaviour and Information Technology. 1996 Jan 1;15(4):226-236. doi: 10.1080/014492996120157

Bibtex

@article{9dae37fa9aed4cb68ddde7e95d7a7777,
title = "Don{\textquoteright}t underestimate the problems of user centredness in software development projectsthere are many!?",
abstract = "On the basis of a longitudinal field study of 29 commercial software development projects, the pros and cons of user centredness in software development were analysed. We looked at two concepts: user participation-an organizational device-involving a user representative in the team, and user orientation-a cognitive-emotional concept-which pertains to positive attitudes towards users. Both were found to be associated with project difficulties relating to process and product quality as well as overall project success. We suggest that the issue is no longer whether or not to involve users, but instead to develop a realistic understanding of the difficulties associated with user centredness. {\textcopyright} 1996 Taylor & Francis Ltd.",
keywords = "Business psychology",
author = "Torsten Heinbokel and Sabine Sonnentag and Michael Frese and Wolfgang Stolte and Brodbeck, {Felix C.}",
year = "1996",
month = jan,
day = "1",
doi = "10.1080/014492996120157",
language = "English",
volume = "15",
pages = "226--236",
journal = "Behaviour and Information Technology",
issn = "0144-929X",
publisher = "Taylor and Francis Ltd.",
number = "4",

}

RIS

TY - JOUR

T1 - Don’t underestimate the problems of user centredness in software development projectsthere are many!?

AU - Heinbokel, Torsten

AU - Sonnentag, Sabine

AU - Frese, Michael

AU - Stolte, Wolfgang

AU - Brodbeck, Felix C.

PY - 1996/1/1

Y1 - 1996/1/1

N2 - On the basis of a longitudinal field study of 29 commercial software development projects, the pros and cons of user centredness in software development were analysed. We looked at two concepts: user participation-an organizational device-involving a user representative in the team, and user orientation-a cognitive-emotional concept-which pertains to positive attitudes towards users. Both were found to be associated with project difficulties relating to process and product quality as well as overall project success. We suggest that the issue is no longer whether or not to involve users, but instead to develop a realistic understanding of the difficulties associated with user centredness. © 1996 Taylor & Francis Ltd.

AB - On the basis of a longitudinal field study of 29 commercial software development projects, the pros and cons of user centredness in software development were analysed. We looked at two concepts: user participation-an organizational device-involving a user representative in the team, and user orientation-a cognitive-emotional concept-which pertains to positive attitudes towards users. Both were found to be associated with project difficulties relating to process and product quality as well as overall project success. We suggest that the issue is no longer whether or not to involve users, but instead to develop a realistic understanding of the difficulties associated with user centredness. © 1996 Taylor & Francis Ltd.

KW - Business psychology

UR - http://www.scopus.com/inward/record.url?scp=0030180882&partnerID=8YFLogxK

UR - https://www.mendeley.com/catalogue/528650dd-5079-30f8-95dd-f9d9e111b5cc/

U2 - 10.1080/014492996120157

DO - 10.1080/014492996120157

M3 - Journal articles

AN - SCOPUS:0030180882

VL - 15

SP - 226

EP - 236

JO - Behaviour and Information Technology

JF - Behaviour and Information Technology

SN - 0144-929X

IS - 4

ER -

DOI

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