Don’t underestimate the problems of user centredness in software development projectsthere are many!?
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Don’t underestimate the problems of user centredness in software development projectsthere are many!? / Heinbokel, Torsten; Sonnentag, Sabine; Frese, Michael et al.
In: Behaviour and Information Technology, Vol. 15, No. 4, 01.01.1996, p. 226-236.Research output: Journal contributions › Journal articles › Research › peer-review
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TY - JOUR
T1 - Don’t underestimate the problems of user centredness in software development projectsthere are many!?
AU - Heinbokel, Torsten
AU - Sonnentag, Sabine
AU - Frese, Michael
AU - Stolte, Wolfgang
AU - Brodbeck, Felix C.
PY - 1996/1/1
Y1 - 1996/1/1
N2 - On the basis of a longitudinal field study of 29 commercial software development projects, the pros and cons of user centredness in software development were analysed. We looked at two concepts: user participation-an organizational device-involving a user representative in the team, and user orientation-a cognitive-emotional concept-which pertains to positive attitudes towards users. Both were found to be associated with project difficulties relating to process and product quality as well as overall project success. We suggest that the issue is no longer whether or not to involve users, but instead to develop a realistic understanding of the difficulties associated with user centredness. © 1996 Taylor & Francis Ltd.
AB - On the basis of a longitudinal field study of 29 commercial software development projects, the pros and cons of user centredness in software development were analysed. We looked at two concepts: user participation-an organizational device-involving a user representative in the team, and user orientation-a cognitive-emotional concept-which pertains to positive attitudes towards users. Both were found to be associated with project difficulties relating to process and product quality as well as overall project success. We suggest that the issue is no longer whether or not to involve users, but instead to develop a realistic understanding of the difficulties associated with user centredness. © 1996 Taylor & Francis Ltd.
KW - Business psychology
UR - http://www.scopus.com/inward/record.url?scp=0030180882&partnerID=8YFLogxK
UR - https://www.mendeley.com/catalogue/528650dd-5079-30f8-95dd-f9d9e111b5cc/
U2 - 10.1080/014492996120157
DO - 10.1080/014492996120157
M3 - Journal articles
AN - SCOPUS:0030180882
VL - 15
SP - 226
EP - 236
JO - Behaviour and Information Technology
JF - Behaviour and Information Technology
SN - 0144-929X
IS - 4
ER -