Lennart Seitz

  1. 2024
  2. Journal of Business Research (Journal)

    Lennart Seitz (Reviewer)

    2024

    Activity: Publication peer-review and editorial workPeer review of publicationenResearch

  3. Journal of Service Research (Journal)

    Lennart Seitz (Reviewer)

    2024

    Activity: Publication peer-review and editorial workPeer review of publicationenResearch

  4. 2023
  5. ‘Please, Just Make Service Faster’: When Human-likeness in Chatbots Backfires

    Lennart Seitz (Speaker)

    24.05.2023

    Activity: Talk or presentationConference PresentationsResearch

  6. International Journal of Human-Computer Interaction (Journal)

    Lennart Seitz (Reviewer)

    2023

    Activity: Publication peer-review and editorial workPeer review of publicationenResearch

  7. 2022
  8. Does Anthropomorphism in Chatbots Enhance Customers' Willingness to Pay?

    Lennart Seitz (Speaker)

    27.05.2022

    Activity: Talk or presentationConference PresentationsResearch

  9. School of Management and Technology (Organisational unit)

    Lennart Seitz (Member)

    2022 → …

    Activity: MembershipAcademic councils, panels and committeesResearch

  10. 2021
  11. Empathic Healthcare Chatbots: Comparing the Effects of Emotional Expression and Caring Behavior

    Lennart Seitz (Speaker)

    13.12.2021

    Activity: Talk or presentationConference PresentationsResearch

  12. The Advance of Diagnosis Chatbots: Should We First Avoid Distrust Before We Focus on Trust?

    Lennart Seitz (Speaker), Julia Woronkow (Coauthor), Sigrid Bekmeier-Feuerhahn (Coauthor) & Krutika Gohil (Coauthor)

    16.06.2021

    Activity: Talk or presentationConference PresentationsResearch

  13. Internet Research (Journal)

    Lennart Seitz (Reviewer)

    2021

    Activity: Publication peer-review and editorial workPeer review of publicationenResearch

  14. Journal of the Association for Information Science and Technology (Journal)

    Lennart Seitz (Reviewer)

    2021

    Activity: Publication peer-review and editorial workPeer review of publicationenResearch