The User-Journey in Online Search: An Empirical Study of the Generic-to-Branded Spillover Effect based on User-level Data

Research output: Contributions to collected editions/worksArticle in conference proceedingsResearchpeer-review

Standard

The User-Journey in Online Search: An Empirical Study of the Generic-to-Branded Spillover Effect based on User-level Data. / Nottorf, Florian; Mastel, Andreas; Funk, Burkhardt.
Proceedings of the International Conference on Data Communication Networking, e-Business and Optical Communication Systems, ICETE: DCNET 2012, ICE-B 2012, OPTICS 2012. ed. / Mohammad S. Obaidat; José Luis Sevillano; Zhaoyang Zhang; David Marca; Marten van Sinderen; Jose L. Marzo; Petros Nicopolitidis. Science and Technology Publications, Lda (SciTePress), 2012. p. 145-154 (DCNET 2012, ICE-B 2012, OPTICS 2012 - Proceedings of the International Conference on Data Communication Networking, e-Business and Optical Communication Systems, ICETE).

Research output: Contributions to collected editions/worksArticle in conference proceedingsResearchpeer-review

Harvard

Nottorf, F, Mastel, A & Funk, B 2012, The User-Journey in Online Search: An Empirical Study of the Generic-to-Branded Spillover Effect based on User-level Data. in MS Obaidat, JL Sevillano, Z Zhang, D Marca, M van Sinderen, JL Marzo & P Nicopolitidis (eds), Proceedings of the International Conference on Data Communication Networking, e-Business and Optical Communication Systems, ICETE: DCNET 2012, ICE-B 2012, OPTICS 2012. DCNET 2012, ICE-B 2012, OPTICS 2012 - Proceedings of the International Conference on Data Communication Networking, e-Business and Optical Communication Systems, ICETE, Science and Technology Publications, Lda (SciTePress), pp. 145-154, 9th International Joint Conference on e-Business and Telecommunications - ICETE 2012 , Rom, Italy, 24.07.12. https://doi.org/10.5220/0004052101450154

APA

Nottorf, F., Mastel, A., & Funk, B. (2012). The User-Journey in Online Search: An Empirical Study of the Generic-to-Branded Spillover Effect based on User-level Data. In M. S. Obaidat, J. L. Sevillano, Z. Zhang, D. Marca, M. van Sinderen, J. L. Marzo, & P. Nicopolitidis (Eds.), Proceedings of the International Conference on Data Communication Networking, e-Business and Optical Communication Systems, ICETE: DCNET 2012, ICE-B 2012, OPTICS 2012 (pp. 145-154). (DCNET 2012, ICE-B 2012, OPTICS 2012 - Proceedings of the International Conference on Data Communication Networking, e-Business and Optical Communication Systems, ICETE). Science and Technology Publications, Lda (SciTePress). https://doi.org/10.5220/0004052101450154

Vancouver

Nottorf F, Mastel A, Funk B. The User-Journey in Online Search: An Empirical Study of the Generic-to-Branded Spillover Effect based on User-level Data. In Obaidat MS, Sevillano JL, Zhang Z, Marca D, van Sinderen M, Marzo JL, Nicopolitidis P, editors, Proceedings of the International Conference on Data Communication Networking, e-Business and Optical Communication Systems, ICETE: DCNET 2012, ICE-B 2012, OPTICS 2012. Science and Technology Publications, Lda (SciTePress). 2012. p. 145-154. (DCNET 2012, ICE-B 2012, OPTICS 2012 - Proceedings of the International Conference on Data Communication Networking, e-Business and Optical Communication Systems, ICETE). doi: 10.5220/0004052101450154

Bibtex

@inbook{d8ade50f54844c359df2dd7197e38980,
title = "The User-Journey in Online Search: An Empirical Study of the Generic-to-Branded Spillover Effect based on User-level Data",
abstract = "Traditional metrics in online advertising such as the click-through rate often take into account the users' search activities separately and do not consider any interactions between them. In understanding online search behavior, this fact may favor a certain group of search type and, therefore, may mislead managers in allocating their financial spending efficiently. We analyzed a large query log for the occurrence of user-specific interaction patterns within and across three different industries (clothing, healthcare, hotel) and were able to show that users' online search behavior is indeed a multi-stage process, whereas e.g. a product search for sneakers typically begins with general, often referred to as generic, keywords which becomes narrowed as it proceeds by including more specific, e.g. brand-related ({"}sneakers adidas{"}), keywords. Our method to analyze the development of users' search process within query logs helps managers to identify the role of specific activities within a respective industry and to allocate their financial spending in paid search advertising accordingly.",
keywords = "Business informatics, online search, online advertising, consumer behavior, query log, spillover, consumer behavior, Online advertising, Online search, Query log, spillover",
author = "Florian Nottorf and Andreas Mastel and Burkhardt Funk",
year = "2012",
month = jan,
day = "1",
doi = "10.5220/0004052101450154",
language = "English",
isbn = "978-989-8565-23-5",
series = "DCNET 2012, ICE-B 2012, OPTICS 2012 - Proceedings of the International Conference on Data Communication Networking, e-Business and Optical Communication Systems, ICETE",
publisher = "Science and Technology Publications, Lda (SciTePress)",
pages = "145--154",
editor = "Obaidat, {Mohammad S.} and Sevillano, {Jos{\'e} Luis} and Zhaoyang Zhang and David Marca and {van Sinderen}, Marten and Marzo, {Jose L.} and Petros Nicopolitidis",
booktitle = "Proceedings of the International Conference on Data Communication Networking, e-Business and Optical Communication Systems, ICETE",
address = "Portugal",
note = "9th International Joint Conference on e-Business and Telecommunications - ICETE 2012 , ICETE 2012 ; Conference date: 24-07-2012 Through 27-07-2012",
url = "http://www.icete.org/?y=2012",

}

RIS

TY - CHAP

T1 - The User-Journey in Online Search

T2 - 9th International Joint Conference on e-Business and Telecommunications - ICETE 2012

AU - Nottorf, Florian

AU - Mastel, Andreas

AU - Funk, Burkhardt

N1 - Conference code: 9

PY - 2012/1/1

Y1 - 2012/1/1

N2 - Traditional metrics in online advertising such as the click-through rate often take into account the users' search activities separately and do not consider any interactions between them. In understanding online search behavior, this fact may favor a certain group of search type and, therefore, may mislead managers in allocating their financial spending efficiently. We analyzed a large query log for the occurrence of user-specific interaction patterns within and across three different industries (clothing, healthcare, hotel) and were able to show that users' online search behavior is indeed a multi-stage process, whereas e.g. a product search for sneakers typically begins with general, often referred to as generic, keywords which becomes narrowed as it proceeds by including more specific, e.g. brand-related ("sneakers adidas"), keywords. Our method to analyze the development of users' search process within query logs helps managers to identify the role of specific activities within a respective industry and to allocate their financial spending in paid search advertising accordingly.

AB - Traditional metrics in online advertising such as the click-through rate often take into account the users' search activities separately and do not consider any interactions between them. In understanding online search behavior, this fact may favor a certain group of search type and, therefore, may mislead managers in allocating their financial spending efficiently. We analyzed a large query log for the occurrence of user-specific interaction patterns within and across three different industries (clothing, healthcare, hotel) and were able to show that users' online search behavior is indeed a multi-stage process, whereas e.g. a product search for sneakers typically begins with general, often referred to as generic, keywords which becomes narrowed as it proceeds by including more specific, e.g. brand-related ("sneakers adidas"), keywords. Our method to analyze the development of users' search process within query logs helps managers to identify the role of specific activities within a respective industry and to allocate their financial spending in paid search advertising accordingly.

KW - Business informatics

KW - online search

KW - online advertising

KW - consumer behavior

KW - query log

KW - spillover

KW - consumer behavior

KW - Online advertising

KW - Online search

KW - Query log

KW - spillover

UR - http://www.scopus.com/inward/record.url?scp=84867627237&partnerID=8YFLogxK

UR - https://www.mendeley.com/catalogue/d0258955-8730-3439-acff-5e6b07857740/

U2 - 10.5220/0004052101450154

DO - 10.5220/0004052101450154

M3 - Article in conference proceedings

SN - 978-989-8565-23-5

T3 - DCNET 2012, ICE-B 2012, OPTICS 2012 - Proceedings of the International Conference on Data Communication Networking, e-Business and Optical Communication Systems, ICETE

SP - 145

EP - 154

BT - Proceedings of the International Conference on Data Communication Networking, e-Business and Optical Communication Systems, ICETE

A2 - Obaidat, Mohammad S.

A2 - Sevillano, José Luis

A2 - Zhang, Zhaoyang

A2 - Marca, David

A2 - van Sinderen, Marten

A2 - Marzo, Jose L.

A2 - Nicopolitidis, Petros

PB - Science and Technology Publications, Lda (SciTePress)

Y2 - 24 July 2012 through 27 July 2012

ER -

DOI

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