Collaborative innovation online: Entanglements of the making of content, skills, and community on a songwriting platform
Research output: Contributions to collected editions/works › Chapter › peer-review
Authors
This chapter advances our understanding of collaborative innovation processes that span across organizational boundaries by providing an ethnographic account of idea generation dynamics in a member-initiated online songwriting community. Applying a science and technology studies perspective on processes “in the making,” the findings of this chapter reveal the generative entanglements of three processes of content-in-the-making, skill-in-the-making, and community-in-the-making that were triggered and maintained over time by temporary stabilizations of provisional, interim outcomes. These findings also elucidate interferences between these three processes, particularly when an increased focus on songs as products undermines the ongoing collaborative production of ideas. Regular interventions in the community design were necessary to simultaneously stimulate the three processes and counteract interfering tendencies that either prioritized content production, community building, or skill development, respectively. The authors conclude that firms seeking to tap into online communities’ innovative potential need to appreciate community and skill development as creative processes in their own right that have to be fostered and kept in sync with content production.
Original language | English |
---|---|
Title of host publication | Managing Inter-organizational Collaborations : Process Views |
Editors | Jörg Sydow, Hans Berends |
Number of pages | 24 |
Publisher | Emerald Publishing Limited |
Publication date | 04.10.2019 |
Pages | 293-316 |
ISBN (print) | 978-1-78756-592-0 |
ISBN (electronic) | 978-1-78756-591-3 |
DOIs | |
Publication status | Published - 04.10.2019 |
Externally published | Yes |
Bibliographical note
Publisher Copyright:
© 2019 by Benjamin Schiemer, Elke Schüßler, Gernot Grabher. Published by Emerald Publishing Limited.
- Management studies