Helping to improve suggestion systems: Predictors of making suggestions in companies
Research output: Journal contributions › Journal articles › Research › peer-review
Authors
Predictors of submitting suggestions and their quality were studied in a Dutch company with a well-developed suggestion system (n = 207 blue collar workers). A model with person variables (initiative at work, higher order need strength, control aspirations, and interest in work innovation), work characteristics (control and complexity), motives (better work, reward), self-efficacy, and system factors (system inhibitors, system responsiveness and supervisor support) was developed and tested. They are related to the three process variables, deemed to be important in making a suggestion: having ideas, submitting suggestions and quality of the suggestions. A path analysis revealed that the most important factors related to these process variables were initiative at work, higher order need strength, self-efficacy, expected improvements in work and suggestion inhibitors (negatively).
Original language | English |
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Journal | Journal of Organizational Behavior |
Volume | 20 |
Issue number | 7 |
Pages (from-to) | 1139-1155 |
Number of pages | 17 |
ISSN | 0894-3796 |
DOIs | |
Publication status | Published - 12.1999 |
Externally published | Yes |
- Business psychology