Helping to improve suggestion systems: Predictors of making suggestions in companies
Research output: Journal contributions › Journal articles › Research › peer-review
Authors
Predictors of submitting suggestions and their quality were studied in a Dutch company with a well-developed suggestion system (n = 207 blue collar workers). A model with person variables (initiative at work, higher order need strength, control aspirations, and interest in work innovation), work characteristics (control and complexity), motives (better work, reward), self-efficacy, and system factors (system inhibitors, system responsiveness and supervisor support) was developed and tested. They are related to the three process variables, deemed to be important in making a suggestion: having ideas, submitting suggestions and quality of the suggestions. A path analysis revealed that the most important factors related to these process variables were initiative at work, higher order need strength, self-efficacy, expected improvements in work and suggestion inhibitors (negatively).
| Original language | English | 
|---|---|
| Journal | Journal of Organizational Behavior | 
| Volume | 20 | 
| Issue number | 7 | 
| Pages (from-to) | 1139-1155 | 
| Number of pages | 17 | 
| ISSN | 0894-3796 | 
| DOIs | |
| Publication status | Published - 12.1999 | 
| Externally published | Yes | 
- Applied Psychology
 - Psychology(all)
 - Organizational Behavior and Human Resource Management
 - Sociology and Political Science
 
ASJC Scopus Subject Areas
- Business psychology
 
