Helping to improve suggestion systems: Predictors of making suggestions in companies
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In: Journal of Organizational Behavior, Vol. 20, No. 7, 12.1999, p. 1139-1155.
Research output: Journal contributions › Journal articles › Research › peer-review
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TY - JOUR
T1 - Helping to improve suggestion systems
T2 - Predictors of making suggestions in companies
AU - Frese, Michael
AU - Teng, Eric
AU - Wijnen, Cees J.D.
PY - 1999/12
Y1 - 1999/12
N2 - Predictors of submitting suggestions and their quality were studied in a Dutch company with a well-developed suggestion system (n = 207 blue collar workers). A model with person variables (initiative at work, higher order need strength, control aspirations, and interest in work innovation), work characteristics (control and complexity), motives (better work, reward), self-efficacy, and system factors (system inhibitors, system responsiveness and supervisor support) was developed and tested. They are related to the three process variables, deemed to be important in making a suggestion: having ideas, submitting suggestions and quality of the suggestions. A path analysis revealed that the most important factors related to these process variables were initiative at work, higher order need strength, self-efficacy, expected improvements in work and suggestion inhibitors (negatively).
AB - Predictors of submitting suggestions and their quality were studied in a Dutch company with a well-developed suggestion system (n = 207 blue collar workers). A model with person variables (initiative at work, higher order need strength, control aspirations, and interest in work innovation), work characteristics (control and complexity), motives (better work, reward), self-efficacy, and system factors (system inhibitors, system responsiveness and supervisor support) was developed and tested. They are related to the three process variables, deemed to be important in making a suggestion: having ideas, submitting suggestions and quality of the suggestions. A path analysis revealed that the most important factors related to these process variables were initiative at work, higher order need strength, self-efficacy, expected improvements in work and suggestion inhibitors (negatively).
KW - Business psychology
UR - http://www.scopus.com/inward/record.url?scp=0033234891&partnerID=8YFLogxK
U2 - 10.1002/(SICI)1099-1379(199912)20:7<1139::AID-JOB946>3.0.CO;2-I
DO - 10.1002/(SICI)1099-1379(199912)20:7<1139::AID-JOB946>3.0.CO;2-I
M3 - Journal articles
AN - SCOPUS:0033234891
VL - 20
SP - 1139
EP - 1155
JO - Journal of Organizational Behavior
JF - Journal of Organizational Behavior
SN - 0894-3796
IS - 7
ER -