Exploration strategies, performance, and error consequences when learning a complex computer task

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Exploration strategies, performance, and error consequences when learning a complex computer task. / Van Der Linden, Dimitri; Sonnentag, Sabine; Frese, Michael et al.
In: Behaviour and Information Technology, Vol. 20, No. 3, 2001, p. 189-198.

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@article{36e22dd907f0477990109ce423a39af8,
title = "Exploration strategies, performance, and error consequences when learning a complex computer task",
abstract = "When trying to learn a complex task, people can use different strategies. They can use systematic exploration in which they take on an active approach to discover the computer functions and make use of problem solving steps such as planning, evaluation of feedback, and control of emotion and motivation. Alternatively, they can use non-systematic strategies like trial-and-error, rigid exploration, and encapsulation in information seeking. This study examined whether the exploration strategies were related to error consequences and performance when people learned a new computer program. Strategies were assessed by means of coding. Analysis showed strong correlations between strategies, error consequences, and task performance. These results can have implications for training design and human reliability in dealing with complex devices.",
keywords = "Business psychology",
author = "{Van Der Linden}, Dimitri and Sabine Sonnentag and Michael Frese and {Van Dyck}, Cathy",
year = "2001",
doi = "10.1080/01449290120662",
language = "English",
volume = "20",
pages = "189--198",
journal = "Behaviour and Information Technology",
issn = "0144-929X",
publisher = "Taylor and Francis Ltd.",
number = "3",

}

RIS

TY - JOUR

T1 - Exploration strategies, performance, and error consequences when learning a complex computer task

AU - Van Der Linden, Dimitri

AU - Sonnentag, Sabine

AU - Frese, Michael

AU - Van Dyck, Cathy

PY - 2001

Y1 - 2001

N2 - When trying to learn a complex task, people can use different strategies. They can use systematic exploration in which they take on an active approach to discover the computer functions and make use of problem solving steps such as planning, evaluation of feedback, and control of emotion and motivation. Alternatively, they can use non-systematic strategies like trial-and-error, rigid exploration, and encapsulation in information seeking. This study examined whether the exploration strategies were related to error consequences and performance when people learned a new computer program. Strategies were assessed by means of coding. Analysis showed strong correlations between strategies, error consequences, and task performance. These results can have implications for training design and human reliability in dealing with complex devices.

AB - When trying to learn a complex task, people can use different strategies. They can use systematic exploration in which they take on an active approach to discover the computer functions and make use of problem solving steps such as planning, evaluation of feedback, and control of emotion and motivation. Alternatively, they can use non-systematic strategies like trial-and-error, rigid exploration, and encapsulation in information seeking. This study examined whether the exploration strategies were related to error consequences and performance when people learned a new computer program. Strategies were assessed by means of coding. Analysis showed strong correlations between strategies, error consequences, and task performance. These results can have implications for training design and human reliability in dealing with complex devices.

KW - Business psychology

UR - http://www.scopus.com/inward/record.url?scp=0035555440&partnerID=8YFLogxK

U2 - 10.1080/01449290120662

DO - 10.1080/01449290120662

M3 - Journal articles

AN - SCOPUS:0035555440

VL - 20

SP - 189

EP - 198

JO - Behaviour and Information Technology

JF - Behaviour and Information Technology

SN - 0144-929X

IS - 3

ER -

DOI