Exploration strategies, performance, and error consequences when learning a complex computer task
Publikation: Beiträge in Zeitschriften › Zeitschriftenaufsätze › Forschung › begutachtet
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Exploration strategies, performance, and error consequences when learning a complex computer task. / Van Der Linden, Dimitri; Sonnentag, Sabine; Frese, Michael et al.
in: Behaviour and Information Technology, Jahrgang 20, Nr. 3, 2001, S. 189-198.Publikation: Beiträge in Zeitschriften › Zeitschriftenaufsätze › Forschung › begutachtet
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TY - JOUR
T1 - Exploration strategies, performance, and error consequences when learning a complex computer task
AU - Van Der Linden, Dimitri
AU - Sonnentag, Sabine
AU - Frese, Michael
AU - Van Dyck, Cathy
PY - 2001
Y1 - 2001
N2 - When trying to learn a complex task, people can use different strategies. They can use systematic exploration in which they take on an active approach to discover the computer functions and make use of problem solving steps such as planning, evaluation of feedback, and control of emotion and motivation. Alternatively, they can use non-systematic strategies like trial-and-error, rigid exploration, and encapsulation in information seeking. This study examined whether the exploration strategies were related to error consequences and performance when people learned a new computer program. Strategies were assessed by means of coding. Analysis showed strong correlations between strategies, error consequences, and task performance. These results can have implications for training design and human reliability in dealing with complex devices.
AB - When trying to learn a complex task, people can use different strategies. They can use systematic exploration in which they take on an active approach to discover the computer functions and make use of problem solving steps such as planning, evaluation of feedback, and control of emotion and motivation. Alternatively, they can use non-systematic strategies like trial-and-error, rigid exploration, and encapsulation in information seeking. This study examined whether the exploration strategies were related to error consequences and performance when people learned a new computer program. Strategies were assessed by means of coding. Analysis showed strong correlations between strategies, error consequences, and task performance. These results can have implications for training design and human reliability in dealing with complex devices.
KW - Business psychology
UR - http://www.scopus.com/inward/record.url?scp=0035555440&partnerID=8YFLogxK
U2 - 10.1080/01449290120662
DO - 10.1080/01449290120662
M3 - Journal articles
AN - SCOPUS:0035555440
VL - 20
SP - 189
EP - 198
JO - Behaviour and Information Technology
JF - Behaviour and Information Technology
SN - 0144-929X
IS - 3
ER -