Behind the Scenes of Automation: Ghostly Care-Work, Maintenance, and Interferences: Exploring participatory practices and methods to uncover the ghostly presence of humans and human labor in automation
Research output: Contributions to collected editions/works › Article in conference proceedings › Research › peer-review
Authors
Industry and media have long represented automation as a harbinger of development and convenience in different areas of life. An anxious prospect to some, automation systems promise "progress"and profitability to others by conjuring corporate computational futures. What remains behind the scenes of these predictions and imaginaries of automation is the invisible human labor of global ghost workers caring for, maintaining, and repairing technologies. Invisible but irreplaceable, computation performed by humans in precarious conditions fills gaps that computer technologies lack skills and sensibility for. In this hybrid workshop, we ask who the "ghosts"are in the machines. The workshop will address the ghostly presence of humans and human labor in automation and its challenges to HCI research and design.
Original language | English |
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Title of host publication | CHI 2023 - Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems |
Editors | Albrecht Schmidt, Kaisa Väänänen, Tesh Goyal, Per Ola Kristensson, Anicia Peters |
Number of pages | 5 |
Publisher | Association for Computing Machinery, Inc |
Publication date | 19.04.2023 |
Pages | 1-5 |
Article number | 332 |
ISBN (print) | 9781450394222 |
ISBN (electronic) | 9781450394222 |
DOIs | |
Publication status | Published - 19.04.2023 |
Event | ACM CHI Conference on Human Factors in Computing Systems 2023 - Congress Center Hamburg, Hamburg, Germany Duration: 23.04.2023 → 28.04.2023 https://chi2023.acm.org/ |
Bibliographical note
Publisher Copyright:
© 2023 Owner/Author.
- Automation, Design Fiction, Ghost work, Labor
- Digital media
- Media and communication studies