Behind the Scenes of Automation: Ghostly Care-Work, Maintenance, and Interferences: Exploring participatory practices and methods to uncover the ghostly presence of humans and human labor in automation
Research output: Contributions to collected editions/works › Article in conference proceedings › Research › peer-review
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CHI 2023 - Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems. ed. / Albrecht Schmidt; Kaisa Väänänen; Tesh Goyal; Per Ola Kristensson; Anicia Peters. Association for Computing Machinery, Inc, 2023. p. 1-5 332 (Conference on Human Factors in Computing Systems - Proceedings).
Research output: Contributions to collected editions/works › Article in conference proceedings › Research › peer-review
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RIS
TY - CHAP
T1 - Behind the Scenes of Automation
T2 - ACM CHI Conference on Human Factors in Computing Systems 2023
AU - Boeva, Yana
AU - Berger, Arne
AU - Bischof, Andreas
AU - Doggett, Olivia
AU - Heuer, Hendrik
AU - Jarke, Juliane
AU - Treusch, Pat
AU - Søraa, Roger Andre
AU - Tacheva, Zhasmina
AU - Voigt, Maja Lee
N1 - Publisher Copyright: © 2023 Owner/Author.
PY - 2023/4/19
Y1 - 2023/4/19
N2 - Industry and media have long represented automation as a harbinger of development and convenience in different areas of life. An anxious prospect to some, automation systems promise "progress"and profitability to others by conjuring corporate computational futures. What remains behind the scenes of these predictions and imaginaries of automation is the invisible human labor of global ghost workers caring for, maintaining, and repairing technologies. Invisible but irreplaceable, computation performed by humans in precarious conditions fills gaps that computer technologies lack skills and sensibility for. In this hybrid workshop, we ask who the "ghosts"are in the machines. The workshop will address the ghostly presence of humans and human labor in automation and its challenges to HCI research and design.
AB - Industry and media have long represented automation as a harbinger of development and convenience in different areas of life. An anxious prospect to some, automation systems promise "progress"and profitability to others by conjuring corporate computational futures. What remains behind the scenes of these predictions and imaginaries of automation is the invisible human labor of global ghost workers caring for, maintaining, and repairing technologies. Invisible but irreplaceable, computation performed by humans in precarious conditions fills gaps that computer technologies lack skills and sensibility for. In this hybrid workshop, we ask who the "ghosts"are in the machines. The workshop will address the ghostly presence of humans and human labor in automation and its challenges to HCI research and design.
KW - Automation
KW - Design Fiction
KW - Ghost work
KW - Labor
KW - Digital media
KW - Media and communication studies
UR - http://www.scopus.com/inward/record.url?scp=85158097028&partnerID=8YFLogxK
UR - https://www.mendeley.com/catalogue/09c8f922-d267-3695-87ff-f99f52f7d52d/
U2 - 10.1145/3544549.3573830
DO - 10.1145/3544549.3573830
M3 - Article in conference proceedings
AN - SCOPUS:85158097028
SN - 9781450394222
T3 - Conference on Human Factors in Computing Systems - Proceedings
SP - 1
EP - 5
BT - CHI 2023 - Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems
A2 - Schmidt, Albrecht
A2 - Väänänen, Kaisa
A2 - Goyal, Tesh
A2 - Kristensson, Per Ola
A2 - Peters, Anicia
PB - Association for Computing Machinery, Inc
Y2 - 23 April 2023 through 28 April 2023
ER -