The effect of selective openness on value creation in user innovation communities

Publikation: Beiträge in ZeitschriftenZeitschriftenaufsätzeForschungbegutachtet

Authors

Open innovation research and practice recognize the important role of external complementors in value creation. At the same time, firms need to retain exclusive control over some essential components to capture value from their product and/or service system. This paper contributes to the literature by analyzing some of the trade-offs between openness to external value creation and closedness for internal value capture. It focuses on selective openness as a key variable and investigates how it affects value creation by external complementors, specifically the members of user innovation communities. Openness, it is hypothesized, matters to community members: The more open a product design is, the higher their sense of involvement in the innovation project, and the larger the effort they devote to it. Unlike prior literature, different forms and loci of openness are distinguished, specifically the transparency, accessibility, and replicability of different components of the product being developed. Hypotheses are tested based on survey data (n = 309) from 20 online communities in the consumer electronics and information technology hardware industries. Multilevel regression analysis is used to account for clustering, and thus nonindependent data, at the community level. We find that openness indeed increases community members' involvement in the innovation project and their contributions to it. Interestingly, however, some forms and loci of openness strongly affect community perceptions and behavior, while others have limited or no impact. This finding suggests that, at least in relation to user communities, the trade-off that firms face between external value creation and internal value capture is softer than hitherto understood. Contingency factors that may be able to explain these patterns are advanced. For example, users are expected to value the form of openness that they have the capabilities and incentives to exploit. The findings in this paper extend the literature on selective openness in innovation. They emphasize the need to study the demand for different forms of openness at the subsystem level and align supply-side strategies to it. In managerial practice, a careful assessment of the demand for openness enables firms to successfully use selective openness and to effectively appropriate value from selectively open systems.

OriginalspracheEnglisch
ZeitschriftJournal of Product Innovation Management
Jahrgang31
Ausgabenummer2
Seiten (von - bis)392-407
Anzahl der Seiten16
ISSN0737-6782
DOIs
PublikationsstatusErschienen - 03.2014
Extern publiziertJa

DOI

Zuletzt angesehen

Publikationen

  1. Bringing agile project management into lead user projects
  2. The Dynamics of Openness and the Role of User Communities
  3. ACTIVITIES WITHIN CIRCULAR-ORIENTED INNOVATION PROCESS
  4. Not Only Why but Also How to Trust Science
  5. Making Sense of Glitches? Exploring Cultural Producers' Understandings of and Interactions with the Instagram Algorithm.
  6. Need assessment in practice – methods, experiences and trends
  7. Customer Need Identification Methods in New Product Development
  8. How companies capture value from open design
  9. Guest Editorial
  10. How Firms Can Strategically Influence Open Source Communities The Employment of 'Men on the Inside'
  11. Relying on experts
  12. The Objective-Conflict-Resolution Approach
  13. Unpacking the microfoundations of educational innovation and change: a multi-level study of ambidexterity, commitment, and trust using Coleman’s bathtub model
  14. Optically stimulated luminescence dating of young fluvial deposits of the Middle Elbe River Flood Plains using different age models
  15. Speech analysis under a Bakhtinian approach
  16. Statistical and pluriscale analysis of educational inequalities
  17. Evidence that non-social autism traits in the general population are correlated with spatial processing of biological motion
  18. Developing innovations based on analogies
  19. Management of 'technology push' development projects
  20. Monopsonistic Labour Markets
  21. Looking for a Needle in a Haystack
  22. Reviewing the Field of External Knowledge Search for Innovation
  23. Das Land ist ruhig – noch! Notizen zu einer Durchquerung
  24. Microfoundations of open innovation in schools: overcoming teachers’ not-invented-here syndrome with transformational leadership and leader-member-exchange
  25. THE INTERNAL STRUCTURE OF THE CHEMISTRY FIELD IN BRAZIL.
  26. Polizeigewalt