TY - JOUR

T1 - Cost of quality reports and value engineering

AU - Lueg, Rainer

PY - 2024/10

Y1 - 2024/10

N2 - This case study examines the concept of Quality Management and its importance in the modern business environment. It provides an overview of the Cost of Quality Reports and Value Engineering and how they can be implemented into the Balanced Scorecard. Additionally, it highlights the shortcomings of implementing the Balanced Scorecard without proper regard to employee concerns. Students may use this instructional case study to illustrate the concepts discussed. Through this case study, students can gain a better understanding of Quality Management and its importance in the business world. Furthermore, they can learn how to apply the Cost of Quality Reports and Value Engineering to the Balanced Scorecard in order to improve the overall quality of their organization.

AB - This case study examines the concept of Quality Management and its importance in the modern business environment. It provides an overview of the Cost of Quality Reports and Value Engineering and how they can be implemented into the Balanced Scorecard. Additionally, it highlights the shortcomings of implementing the Balanced Scorecard without proper regard to employee concerns. Students may use this instructional case study to illustrate the concepts discussed. Through this case study, students can gain a better understanding of Quality Management and its importance in the business world. Furthermore, they can learn how to apply the Cost of Quality Reports and Value Engineering to the Balanced Scorecard in order to improve the overall quality of their organization.

KW - Management studies

KW - Target costing

KW - Total Quality Management

KW - Strategy Map

KW - Balanced Scorecard

KW - teaching material

U2 - 10.18374/EJM-24-2.4

DO - 10.18374/EJM-24-2.4

M3 - Journal articles

VL - 24

SP - 79

EP - 88

JO - European Journal of Management

JF - European Journal of Management

SN - 1555-4015

IS - 2

ER -