In response to growing needs for student counselling, Leuphana University Lüneburg has recently introduced a three-tiered support model for undergraduates. Each of three sub-programmes (College Tutorial, College Study Reflection and College Privatissimum) has different functions and applies to different periods of college studies. Having introduced the main features of each of these, we focus on the College Study Reflection, discussing its rationale, core ideas and implementation. We present results of an initial evaluation and discuss emerging challenges. We close with a critical summary and the potential transferability of the Leuphana approach to other higher education institutions.