In-House Experimentation Platforms: Motivation, Implementation Characteristics and Challenges

Research output: Contributions to collected editions/worksArticle in conference proceedingsResearchpeer-review

Authors

In-house experimentation platforms are increasingly used to support continuous, data-driven product development. While prior research outlines general infrastructure requirements, it offers limited insight into why companies build their own platforms, how they design them, and what challenges emerge. This study examines publicly available industry reports and engineering blogs to identify recurring motivations, implementation patterns, and organizational challenges. Companies pursue in-house solutions to gain context-specific functionality, ensure compliance, and embed experimentation into workflows. These efforts lead to modular architectures, custom metrics pipelines, and self-service tooling—but also introduce challenges such as scalability limits, knowledge silos, and cultural resistance. A process model illustrates how motivations shape implementation and how challenges drive iterative refinement. The findings position platforms not as neutral tools but as evolving socio-technical systems embedded in organizational context. The study distinguishes in-house platforms from off-the-shelf solutions and offers practical insights into build-vs-buy decisions, design trade-offs, and long-term experimentation strategy.
Original languageEnglish
Title of host publicationProduct-Focused Software Process Improvement : 26th International Conference, PROFES 2025; Salerno, Italy, December 1–3, 2025 Proceedings
EditorsGiuseppe Scanniello, Valentina Lenarduzzi, Simone Romano, Sira Vegas, Rita Francese
Number of pages16
Place of PublicationCham
PublisherSpringer Nature Switzerland AG
Publication date2026
Pages36-51
ISBN (print)978-3-032-12088-5
ISBN (electronic)978-3-032-12089-2
DOIs
Publication statusPublished - 2026
Event26th International Conference on Product-Focused Software Process Improvement - Salerno, Italy
Duration: 01.12.202503.12.2025
Conference number: 26

Bibliographical note

© The Editor(s) (if applicable) and The Author(s), under exclusive license
to Springer Nature Switzerland AG 2026.