How does telework modify informal workplace learning and how can supervisors provide support?
Research output: Journal contributions › Journal articles › Research › peer-review
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In: Gruppe. Interaktion. Organisation. Zeitschrift für Angewandte Organisationspsychologie, Vol. 54, No. 3, 09.2023, p. 311-321.
Research output: Journal contributions › Journal articles › Research › peer-review
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TY - JOUR
T1 - How does telework modify informal workplace learning and how can supervisors provide support?
AU - Mühlenbrock, Inga
AU - Richter, Götz
AU - Ellerkamp, Amelie
AU - Wöhrmann, Anne Marit
N1 - Publisher Copyright: © 2023, The Author(s).
PY - 2023/9
Y1 - 2023/9
N2 - In our conceptional contribution to the journal “Group. Interaction. Organization.” (GIO), we analyze how telework affects informal workplace learning. Dynamic changes in the world of work require employees to continually adapt, and informal workplace learning is presumed to be an effective tool to cope with new demands. The accelerating use of information and communication technologies and the COVID-19 pandemic have led to an increase in telework. We integrate research findings to illustrate a modified learning infrastructure and develop propositions referring to the octagon model of informal workplace learning (Decius et al. 2019). For this purpose, we present a conceptual framework that demonstrates why telework reduces opportunities for informal learning due to social processes and role boundaries and increases opportunities via higher self-regulation. Furthermore, we develop ideas how supervisors could support informal learning by organizing social exchange, providing learning cues and resources, and design telework arrangements. Finally, we present implications for practice and future research with suggestions for the adaption of the octagon model for digital working contexts.
AB - In our conceptional contribution to the journal “Group. Interaction. Organization.” (GIO), we analyze how telework affects informal workplace learning. Dynamic changes in the world of work require employees to continually adapt, and informal workplace learning is presumed to be an effective tool to cope with new demands. The accelerating use of information and communication technologies and the COVID-19 pandemic have led to an increase in telework. We integrate research findings to illustrate a modified learning infrastructure and develop propositions referring to the octagon model of informal workplace learning (Decius et al. 2019). For this purpose, we present a conceptual framework that demonstrates why telework reduces opportunities for informal learning due to social processes and role boundaries and increases opportunities via higher self-regulation. Furthermore, we develop ideas how supervisors could support informal learning by organizing social exchange, providing learning cues and resources, and design telework arrangements. Finally, we present implications for practice and future research with suggestions for the adaption of the octagon model for digital working contexts.
KW - Informal learning
KW - Octagon model of informal workplace learning
KW - Supervisor support
KW - Supervisors
KW - Telework
KW - Working from home
KW - Management studies
UR - http://www.scopus.com/inward/record.url?scp=85163965008&partnerID=8YFLogxK
UR - https://www.mendeley.com/catalogue/c8dcb8f1-54a9-3aaa-bbef-91e0cff06aae/
U2 - 10.1007/s11612-023-00692-7
DO - 10.1007/s11612-023-00692-7
M3 - Journal articles
AN - SCOPUS:85163965008
VL - 54
SP - 311
EP - 321
JO - Gruppe. Interaktion. Organisation. Zeitschrift für Angewandte Organisationspsychologie
JF - Gruppe. Interaktion. Organisation. Zeitschrift für Angewandte Organisationspsychologie
SN - 2366-6145
IS - 3
ER -