Behind Videoconferencing Fatigue at Work: The Taxing Effects of Self-View and the Mediating Role of Public Self-Awareness
Research output: Journal contributions › Journal articles › Research › peer-review
Standard
In: Business and Information Systems Engineering, 07.08.2024.
Research output: Journal contributions › Journal articles › Research › peer-review
Harvard
APA
Vancouver
Bibtex
}
RIS
TY - JOUR
T1 - Behind Videoconferencing Fatigue at Work
T2 - The Taxing Effects of Self-View and the Mediating Role of Public Self-Awareness
AU - Abramova, Olga
AU - Gladkaya, Margarita
N1 - Publisher Copyright: © The Author(s) 2024.
PY - 2024/8/7
Y1 - 2024/8/7
N2 - A remarkable peculiarity of videoconferencing (VC) applications – the self-view – a.k.a. digital mirror, is examined as a potential reason behind the voiced exhaustion among users. This work draws on technostress research and objective self-awareness theory and proposes the communication role (sender vs. receiver) as an interaction variable. We report the results of two studies among European employees (n1 = 176, n2 = 253) with a one-year time lag. A higher frequency of self-view in a VC when receiving a message, i.e., listening to others, indirectly increases negative affect (study 1 & 2) and exhaustion (study 2) via the increased state of public self-awareness. Self-viewing in the role of message sender, e.g., as an online presenter, also increases public self-awareness, but its overall effects are less harmful. As for individual differences, users predisposed to public self-consciousness were more concerned with how other VC participants perceived them. Gender effects were insignificant.
AB - A remarkable peculiarity of videoconferencing (VC) applications – the self-view – a.k.a. digital mirror, is examined as a potential reason behind the voiced exhaustion among users. This work draws on technostress research and objective self-awareness theory and proposes the communication role (sender vs. receiver) as an interaction variable. We report the results of two studies among European employees (n1 = 176, n2 = 253) with a one-year time lag. A higher frequency of self-view in a VC when receiving a message, i.e., listening to others, indirectly increases negative affect (study 1 & 2) and exhaustion (study 2) via the increased state of public self-awareness. Self-viewing in the role of message sender, e.g., as an online presenter, also increases public self-awareness, but its overall effects are less harmful. As for individual differences, users predisposed to public self-consciousness were more concerned with how other VC participants perceived them. Gender effects were insignificant.
KW - Remote work
KW - Self-Awareness
KW - Self-View
KW - Technostress
KW - Videoconferencing
KW - Zoom fatigue
KW - Informatics
UR - http://www.scopus.com/inward/record.url?scp=85200688691&partnerID=8YFLogxK
UR - https://www.mendeley.com/catalogue/c16af2da-16fe-3328-9d9f-5ccea9db6371/
U2 - 10.1007/s12599-024-00874-7
DO - 10.1007/s12599-024-00874-7
M3 - Journal articles
AN - SCOPUS:85200688691
JO - Business and Information Systems Engineering
JF - Business and Information Systems Engineering
SN - 2363-7005
ER -