Institute of Marketing
Organisational unit: Institute
Organisation profile
The Institute of Marketing’s goal is to find academically grounded, practically relevant answers to strategically important marketing questions. The Institute’s members concentrate their research and instruction on the core marketing questions, above all brand and sales management, market and consumer psychology and tourism management. At the forefront of its activities are the networking of different academic disciplines, as well as an overall orientation toward finding applications.
Main research areas
The Institute of Marketing combines expertise from different areas of marketing research. The following topics and issues, which are predominantly interdisciplinary in character, are the focus of attention:
- Services marketing
- Tourism management
- customer relationship management
- Non-profit marketing
- Qualitative market research
- Advertising research
- Sales research
- Prerequisites for professional success in organizations
The research work of the institute's members is predominantly characterized by a pronounced application orientation.
- 2000
- Published
The effect of trust on quality in the culturally diverse tourism industry
Bouncken, R. B., 01.09.2000, In: Journal of Quality Assurance in Hospitality and Tourism. 1, 3, p. 85-104 20 p.Research output: Journal contributions › Journal articles › Research › peer-review
- 1989
- Published
Produktwissen und Kaufentscheidung: Einbeziehung des Produktwissens bei der Analyse von Kaufentscheidungen mit der Information-Display-Matrix
Lürssen, J., 1989, Frankfurt, Main: Peter Lang Verlag. 307 p. (Schriften zur empirischen Entscheidungsforschung; vol. 9)Research output: Books and anthologies › Monographs › Research